Krishna Soujanya
Bloomington
Summary
Detail-oriented Template Designer specializing in claims templates, pre-estimate letters, and Crystal Reports for insurance and finance. Translates business requirements into user-friendly documents that improve operational efficiency and compliance. Excels in cross-functional collaboration and branding consistency, with a strong focus on visual design and user experience.
Overview
5
5
years of professional experience
Work History
Template Designer/Digital Content Creator
State Farm Insurance Inc
Bloomington
01.2024 - Current
- Created and maintained pre-estimate letter templates to ensure consistent communication.
- Updated claims templates across multiple lines, guaranteeing compliance with regulatory standards.
- Optimized form layouts to improve usability and aesthetic appeal.
- Ensured all templates conformed to brand guidelines and legal requirements.
- Designed marketing materials tailored to customer needs for diverse insurance products.
- Developed and modified Crystal Report templates, ensuring accurate data presentation.
- Collaborated with underwriting and IT teams to gather and clarify requirements for template updates.
- Troubleshot rendering issues, resolving formatting inconsistencies across systems.
- Managed multiple design projects simultaneously while adhering to tight deadlines.
UnderWriter/Administrator
State Farm Insurance
Bloomington
07.2021 - 11.2023
- Apply and maintain underwriting standards, procedures, and compliance requirements to ensure consistent decision-making.
- Evaluated and assessed crop insurance applications and existing policies presenting higher levels of risk outside automated processing criteria to ensure compliance and minimize exposure.
- Determined appropriate pricing for insurable exposures by accurately categorizing risks and confirming relevant characteristics.
- Review both the scope and quality of submitted risks, leveraging multiple systems to input policy data and consult relevant reference materials.
- Collaborated with agents, underwriting teams, and internal departments to gather details and clarify information, facilitating timely approval or denial of policy actions.
- Maintained and organized documents, ensuring accurate storage and imaging to support underwriting processes.
Education
Masters Degree - Information Systems
Andhra University
Bachelor of Degree - Computer Science
Andhra University
Skills
- Template design
- Content creation
- Adaptability
- Graphic design
- User experience design
- Design thinking
- Design implementation
- Accessibility design
- HTML
- CSS
- HTML/CSS development
- Power BI
- Data management
- Data entry
- SQL
- Microsoft applications
- Microsoft Office
- Software development lifecycle
- Agile
- Scrum
- Test-driven development
- Kanban
- Waterfall
- Scrum-waterfall hybrid
- Creative thinking
- Problem solving
- Customer assessment
- Risk evaluation
- Regulatory compliance
- Accuracy
- Organization
- Time management
- Adaptability
- Teamwork
- Communication skills
- Effective communication skills
- Effective communication skills
- Design implementation
- Accessibility design
- HTML/CSS development
Personal Information
Visa Status: EAD
Skills And Profile
Template Design & Documentation
- Claims templates (Auto, Property, Medical, Workers’ Comp)
- Pre‑estimate letter templates
- Policyholder communication templates
- Form layout optimization
- Document formatting & style standardization
- Crystal Reports (design, formatting, data binding)
- SQL basics for data extraction
- XML / RTF template editing
- Microsoft Word advanced formatting
- Adobe Acrobat (forms, editing)
- Microsoft Office – Outlook, Excel, Word, Teams, PowerPoint.
- Windows Operating System.
- Software Program: Java, Python.
- HTML, CSS, and SQL.
Timeline
Template Designer/Digital Content Creator
State Farm Insurance Inc
01.2024 - Current
UnderWriter/Administrator
State Farm Insurance
07.2021 - 11.2023
Masters Degree - Information Systems
Andhra University
Bachelor of Degree - Computer Science
Andhra University