Program Manager
Poject#1-Actimize Implementation (IFM, RCM, SAM) Confidential - Actimize AIS 4.12, RCM 5.6, SAM 8.1.0
- Worked with the Nice Actimize team on issues that have been reported by the client.
- I worked on various activities involving SAM implementation from the IT front, and educating the IT team on various activities, which involve SAM, RCM, etc.
- Customized and developed various RCM policy rules according to client requirements
- Implemented the business case during project initiation, identified business needs, developed functional requirements and prototypes for system design, and assisted in change management strategies for adopting the new system.
- Creating mapping documents with source system data and the Actimize Model DB.
- Created custom score factors to adjust the impact of false positive using RCM threshold settings
- Upgraded Risk Case Manager to 5.10 from (5.x) which has advanced features like personalization of the views for fraud operations team
- Communicate and interact with IT, support, and business partners for any AML/IFM-related issues.
- Conducting meetings, walkthroughs with different teams on various modules of SAM, CDD, RCM, and Actimized in general with regard to the existing system and upcoming upgrades.
Poject#2-Wealth Managemt
- Led end-to-end planning, execution, and delivery of fiduciary migration projects, ensuring a smooth transition of critical data and systems within regulatory guidelines.
- Coordinated cross-functional teams, including IT, compliance, risk management, and operations, to meet migration goals and resolve issues proactively.
- Developed and managed detailed project plans, timelines, and resource allocation for all migration phases.
- Monitored project progress, conducted regular risk assessments, and implemented mitigation strategies to safeguard client assets and data integrity.
- Facilitated stakeholder communications (internal and external) to provide status updates, escalate challenges, and align on requirements.
- Managed vendor relationships, negotiated contracts, and ensured third-party compliance with fiduciary standards during migration.
- Oversaw quality assurance and post-migration reviews to guarantee regulatory adherence and operational continuity.
- Delivered comprehensive training and support to teams involved in the new fiduciary systems and processes.
