KRISHNA B KUNWAR
Shelton
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Digital Marketing Coordinator
TurboJet Media
North York
03.2025 - Current
- Developed marketing packages involving web design, remarketing campaigns, key phrase packages, and new media advertising campaigns to increase search engine optimization for clients.
- Developed and implemented digital marketing plans to incorporate SEO, social media platforms, and video campaigns.
- Planned and executed A and B tests for campaigns across multiple channels.
- Developed targeted messaging across multiple channels including display advertising, email marketing, search engine optimization.
- Worked closely with design team to create visuals that supported digital initiatives.
- Optimized SEO performance through keyword research, link building, content creation.
- Negotiated with media vendors to secure cost-effective advertising opportunities.
- Analyzed website traffic using Google Analytics to inform and adjust digital marketing strategies.
- Optimized text, graphics or multimedia assets for SEO or display and usability on internet-connected devices.
- Conducted financial modeling for online marketing programs or website revenue forecasting.
Manager
House of Naan Restaurant
New Haven
06.2023 - 02.2025
- Managing a staff of X restaurant workers; compliance; inventory management; financial management; marketing; conflict resolution; quality control; customer service.
- Supervised staff, ensuring proper service standards and teamwork.
- Coordinated inventory management and supply ordering processes.
- Developed and implemented training programs for new employees.
- Oversaw financial transactions and maintained accurate records.
- Collaborated with kitchen staff to optimize menu offerings and service efficiency.
- Resolved customer complaints, enhancing guest satisfaction and retention.
- Led marketing initiatives to promote special events and seasonal menus.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Recruited and hired qualified candidates to fill open positions.
- Analyzed market trends and competitor activity to inform business strategy.
- Implemented quality control measures to uphold company standards.
Manager
Baingan Indian Cuisine
Shelton
10.2021 - 03.2023
- Managing staff; maintain profit objectives; marketing analysis; managing daily operations and reports; customer service.
- Implemented quality control measures to uphold company standards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Delivery Driver
Amazon
Orange
01.2020 - 03.2021
- Handling, transporting, and delivering packages; adhering to aggressive schedules; maintaining effective communication with staff and customers.
- Delivered packages efficiently to customer locations using company-provided GPS systems.
- Conducted pre-trip inspections on delivery vehicle for safety and compliance.
- Communicated with dispatch regarding route changes and delivery updates.
- Loaded and unloaded packages following proper handling procedures to prevent damage.
- Assisted in training new drivers on best practices and company policies.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
Education
B.A. - Business Management
Acharya Bangalore Business School (ABBS)
Bangalore, IndiaServSafe Manager Certification -
National Restaurant Association (NRA)
Skills
- Proficient in three languages - English, Nepali, and Hindi
- Excellent customer service skills
- Team building and training
- Sales and inventory management
- Marketing
- Content creation
- Problem solving
- Team building
- Cross-selling strategies
- Problem-solving aptitude
- Multitasking
- Adaptability and flexibility
- Relationship building
Hobbies and Interests
- Healthy lifestyle
- Cooking
- Hiking
Timeline
Digital Marketing Coordinator
TurboJet Media
03.2025 - Current
Manager
House of Naan Restaurant
06.2023 - 02.2025
Manager
Baingan Indian Cuisine
10.2021 - 03.2023
Delivery Driver
Amazon
01.2020 - 03.2021
B.A. - Business Management
Acharya Bangalore Business School (ABBS)
ServSafe Manager Certification -
National Restaurant Association (NRA)
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