KRISHNABEN PATEL

I M CURRENTLY WORK IN COMFORT INN & SUITS.

• Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
• Greeted customers warmly and made them feel welcome.
• Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
• Maintained an organized reception area and ensured that all guests were attended to promptly.
• Performed data entry into computer systems to maintain accurate records of customer information.
• Handled payment processing and provided customers with receipts and proper bills and change.
• Assisted with scheduling appointments for clients and visitors.
• Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
• Provided administrative support such as filing documents, photocopying and scanning materials.
• Handled cash transactions accurately, balancing the register at the end of each shift.
• Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
• Explained policies and procedures to visitors.
• Responded to inquiries and room requests made online, by phone and via email.
• Worked with housekeeping and maintenance staff to address and resolve building and room issues.

I WAS WORKING AS STORE MANAGER AT DKS WINE&SPIRITS.

• Greeted customers and provided excellent customer service.
• Maintained cleanliness of the store, including floors, shelves, counters and restrooms.
• Organized and maintained store displays.
• Assisted in stocking shelves with merchandise.
• Handled customer complaints professionally and efficiently.
• Assisted with unloading deliveries from trucks and organizing them in the back room.
• Operated cash register to process sales transactions.
• Performed inventory control activities such as counting merchandise, reconciling discrepancies between physical counts and computer records.
• Tracked stock levels on a daily basis to ensure sufficient supply of products for sale.
• Created monthly reports detailing customer feedback, sales figures.
• Cleaned shelves, counters and tables to maintain organized store.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
• Computed purchases and received and processed cash or credit payment.
• Maintained records related to sales for store management.
• Answered store and merchandise questions and led customers to wanted items.
• Described merchandise and explained use, operation and care.

I WAS WORKING AS MANAGER AT AMERICAN INN MOTEL.

• Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
• Oversaw inventory management activities including ordering supplies as needed.
• Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
• Resolved conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.
• Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
• Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
• Prepared staff work schedules and assigned team members to specific duties.
• Implemented successful business strategies to increase revenue and target new markets.