Krishna Chaitanya Pabolu
Castle Rock,CO
Summary
- 15 years of overall ERP experience. 8 years as Lead analyst and project management experience in various HR technologies.
- Detailed understanding of ERP System concepts and general module functionality
- Excellent communicator; leverage technical, business and financial acumen and tools to communicate effectively with client executives and their respective teams.
- Expert in agile and waterfall project management methodologies. Known for ability to produce high- quality deliverables that meet or exceed timeline and budgetary targets.
- Implemented SF Talent modules (PMGM, ONB 2.0, LMS, RMK) and Employee central
- Worked as an independent IT consultant to provide project management over large-scale, top- priority and complex technology initiatives.
- Managed cross-functional teams of up to 25 developers, programmers, analysts and network specialists.
Overview
13
13
years of professional experience
Work History
SuccessFactors Program Manager
SLRI Solutions
Denver, CO
11.2022 - Current
- Managed the team for developing a third party tool to transfer data between Cloud HRIS systems and SAP ECC
- Led the end-to-end ownership of HRIT product development lifecycle, managing a team of developers, designers, and testers to deliver a suite of HR tools to streamline data migration between Cloud and on-premise systems
- Championed Agile methodologies, conducting regular sprint planning, backlog refinement, and retrospectives, enabling the team to consistently meet project milestones and deliver high-quality software
- Managed a diverse team of 10+ professionals, fostering a collaborative and innovative work environment that resulted in a 15% increase in team morale and engagement scores over the course of one year
- Conducted regular product demos and presentations to stakeholders, showcasing new features and gathering feedback, leading to a 25% increase in tool usage
- Established strong relationships with external vendors, negotiating contracts and service level agreements, resulting in reduction of vendor-related costs while maintaining high service quality.
SuccessFactors Delivery Manager (PMGM, Onboarding 2.0 and Recruiting)
Whirlpool corporation
Denver, CO
10.2021 - 11.2022
- Implementation of Onboarding 2.0, Recruitment Marketing modules
- Developed processes to support PMGM semi-yearly cycles
- Developed reports to support the data management team and business team
- Facilitated Functional Requirements for Gathering Workshops, Configuration Workbook, UAT and Cut Cycles for all Users, Admins and Instructors
- Created Custom Panels, Wizard, Process and forms, Document e-signature for compliance Forms
- Developed Integration between Recruiting, Onboarding and EC
- Mapped fields for all three modules
- Overseen Onboarding Process Step- PHV, NES, Orientation step
- Onboarding Tour & New Hire Activities
- Defining Master Data for SF LMS & Mapping Business Process and Configuration of LMS New User Interface with Standard and Custom Tiles with a New Landing page
- Managed relationship with Amazon to develop Integration with AWS S3 to support reporting needs
- Lead a project that Reduced 250 work hours annually in the Performance and goals space.
SuccessFactors Project Manager
Mitsubishi Heavy Industries
Denver, CO
01.2020 - 10.2021
- Lead full life cycle Implementation of SucessFactors Employee Central, SAP CPI, PMGM & Learning modules across 26 countries and 98 operating companies
- Partnered with IBM to do green field implementation of PMGM, SAP CPI (integrations) and LMS modules
- Developed Global template for Employee Central to onboard 56 Operating companies
- Managed engagements including preparing concise, accurate documents and balancing project economics management with the occurrence of unanticipated issues
- Introduced Agile project methodology to existing PM landscape
- Facilitated scrum meetings, resolved team conflicts, removed impediments, created communications channel for 3 scrum teams
- Provided meaningful feedback in a timely manner; and keeping leadership informed of progress and issues
- Managed the process of change -required changes to existing SuccessFactors configuration, ABAP and integrations and creating new ones based upon business need
- Partnered with business teams -- Understand their needs and requirements, make recommendations for solutions Completed, and roadmap and prioritize implementation to support Mitsubishi’s business objectives
- Coordinated with internal and external partners - Work with 3rd party software (Benefit Partners, Xerox, ADP and other HR system) and internal product, legal, and security teams to ensure configuration and integrations are efficient, compliant, and accurate.
SAP Business Continuity Lead
NBC Universal
Burbank, CA
09.2019 - 01.2020
- Lead the Migration of SAP ECC on to Hana database
- Validated the schema changes and ABAP code after the database migration
- Participated in regression testing to validate, Payroll and Time management processes
- SAP HCM lead consultant supporting all the Time, Payroll processes during the migration to HANA
- Analyze, Document and test all the functional and technical changes need to move to on to HANA database
- Worked with the ABAP persons to change custom code and validate the fixes
- Support business testing, single point of contact for any HCM related questions.
HRIT Delivery Lead
Newmont Mining
Denver, CO
04.2019 - 09.2019
- Managed integration of SAP SuccessFactors Employee Central with Third Party Time Vendor-Kronos Workforce Central suite
- The goal of the project is to integrate with Kronos and Damstra systems along with configuration of EC time off module
- Understand the and identify the process gaps and write requirement documents to support end to end processes
- Worked with the implementation partners to develop proof of concepts and organize meetings with all stakeholders to ensure all the gaps are covered
- Write functional and technical specification documents based on the business requirements
- Prepared the mapping documents and set up integration testing
- Validated the system configuration, unit test and plan & organize the user testing.
SuccessFactors Data Conversion Lead
Dover Corp (Partnered with Deloitte)
Chicago, IL
12.2018 - 04.2019
- Supported the project by data conversions and preparing templates to load in to SuccessFactors
- Worked on configurations in EC and managed the cutover plan
- Transformation of templates generated for Foundation Objects and Employee Data
- Responsible for loading data, resolving load errors, and coordinating client data validation
- Ensuring that loaded data synchronizes and replicates properly to other SuccessFactors modules
- SuccessFactors (EC and Talent modules) to SAP ECC field mapping workbooks creation
- Creating workflows and business rules
- Creating Integration center schedules for Organizational revamp projects
- Recruitment, Learning Management Systems for more than 40 countries
- Data Profiling, Cleansing, transformations, loads and validations
- Drive Workshops
- Application Lifecycle Management (ALM) execution with Defect Management
- Lead Offshore team
- Managed Relationship with client Share holders.
SuccessFactors Delivery Manager
Dart Container corporation
Mason, MI
10.2016 - 12.2018
- IT Delivery manager for HR Shared services
- Responsible for Successful Implementation of SuccessFactors (6 modules) for US and 7 international locations and Dart employee Service Center
- Successfully managed 11 client contracts valued at $6M in annual revenue
- SuccessFactors Project Responsibilities: Point of Contact for the leadership, Weekly reporting, Risk management and Governance meetings
- Logically divided the implementation in to inter dependent projects
- Completed implementation in 4 phases
- Worked with the Stakeholders to develop business cases for each project
- Represented IT in the RFP meetings, answer questions from vendors and vendor response evaluations
- Reviewed different versions of vendor SOWs along with the Project stakeholders
- Built a project Charter and established Risk Management process
- Worked with the Functional teams, Business teams and vendor teams to get estimates and developed timelines
- Facilitated joint application design (JAD) meetings to define detailed scope and requirements for the project
- Verify budget (monthly review), scope and project status on a weekly basis and seek Leadership approval
- Conducted post project assessments with the business stakeholders
- Validated and reported on the KPIs
- Developed command center to resolve the tickets after project go-live
- Achievements: Completed the 5/6 projects on time and in budget.
SF LMS Solution Lead
Starbucks
Seattle, WA
06.2016 - 10.2016
- Responsible for implementing SF Learning module for Teavana, Starbucks Brazil and Starbucks China
- Responsible for creation of Learning PRD reports
- Conducted JAD sessions to help the business analysts to prepare the requirement documents
- Worked with the Users in China closely, to understand the country specific needs and make sure to get enough estimates to these needs
- Worked on finalizing the MSA with the Chinese Learning content suppliers
- Worked on the RFP to select the vendor for supporting the SAP and Cadence systems.
SAP SF Lead
TBC corporation Juno
Beach, FL
12.2015 - 06.2016
- Responsible for implementation of Onboarding and employee Central
- Worked with the offshore and onsite team to complete the project in an aggressive time line
- Responsible for implementation of Onboarding and Employee Central
- Worked with the offshore and onsite team to complete the project in an aggressive time line
- Lead meeting, Document the outcome & collaborate with the Project stakeholders to enforce deadlines
- Established positive relationship with Business partners, Implementation partners and Functional lead
- Developed Support model: Refresh of SF systems, Quarterly updates and User trainings
- Designed contingency plans for the project and monitor the risk continuously
- Monitor report on all the phases of the project at frequent intervals to the stakeholders.
HCM Solution Architect and Delivery Manager
Microsoft Corporation
Redmond, WA
01.2013 - 01.2016
- Senior IT manager for HCM, Payroll & Benefits areas
- Revised the vendor contracts, implemented SF Onboarding and learning, Lead of Payroll renew project
- Championed need for standard ERP (SAP) solution for reduction of total cost of ownership by 30%
- Partnered with SAP to design the comprehensive gap analysis of the existing over-configured system
- Drove enterprise customer issues from escalation to resolution with a 100% reduction in backlog
- Delivered on time for 8 quarters
- Introduced Devops model in the HCM space
- Achievements: Best project award for the payroll renew project in the year 2015
- Cost reduction of support model by 15% for years 2014 and 2016.
HCM Analyst
TBC corporation
Beach, FL
09.2012 - 12.2012
- Lead for the acquisition project
- The project aimed at conversion of Midas employees on to TBC HR and Payroll systems
- Worked with 9 team members in war room situation
- Recruited the Data Conversion team
- Worked closely with the Client leads and the Offshore leads to come up with a very tight time line
- Designed contingency plans for the project and monitor the risk continuously
- Monitor report on all the phases of the project at frequent intervals to the stakeholders.
SuccessFactors Project Analyst
Kraft Foods
Northfield, IL
04.2012 - 09.2012
- Responsible for the SF learning implementation project
- Conversion from Legacy plateau system to SF learning
- Completed SF learning integration with Bizx module
- Worked closely with SAP America to set up the project team
- Conducted the PTO trainings to set up the expectations for the Users
- Monitored resource planning and budgeting
- Weekly reporting to the stakeholders on Work progress and budget.
Payroll/Benefits Lead Analyst
NIKE INC
Beaverton, OR
03.2011 - 04.2012
- Lead Analyst for SAP Payroll implementation
- This was implementation of payrolls for 3 countries
- Maintained all artifacts
- Implemented Kronos for time management
- Coordinated between cross functional teams (offshore/onshore), Implementation partners and kept stake holders informed of progress and milestones
- Built strong partnerships and relationships with business, technical leaders and product teams
- Managed mission critical program to support the merger of ColeHaan, impacting 1500 + users – Led integration of system, developed custom processes and workflows
- Performed impact analysis on changing business priorities and adapted to address emerging needs
- Mentored and trained end users on new system for best practices.
Education
Master of Arts -
University of Akron
Akron, OHSkills
- Vendor Relationship Management
- Operations Management
- Quality Control
- Strategic Planning
- Proposal Development
- Program performance analysis
- Enterprise Resource Planning
- Risk Analysis and Management
- Stakeholder Management
- Team Management
- Attention to Detail
- Project Coordination
- Agile Projects
Timeline
SuccessFactors Program Manager
SLRI Solutions
11.2022 - Current
SuccessFactors Delivery Manager (PMGM, Onboarding 2.0 and Recruiting)
Whirlpool corporation
10.2021 - 11.2022
SuccessFactors Project Manager
Mitsubishi Heavy Industries
01.2020 - 10.2021
SAP Business Continuity Lead
NBC Universal
09.2019 - 01.2020
HRIT Delivery Lead
Newmont Mining
04.2019 - 09.2019
SuccessFactors Data Conversion Lead
Dover Corp (Partnered with Deloitte)
12.2018 - 04.2019
SuccessFactors Delivery Manager
Dart Container corporation
10.2016 - 12.2018
SF LMS Solution Lead
Starbucks
06.2016 - 10.2016
SAP SF Lead
TBC corporation Juno
12.2015 - 06.2016
HCM Solution Architect and Delivery Manager
Microsoft Corporation
01.2013 - 01.2016
HCM Analyst
TBC corporation
09.2012 - 12.2012
SuccessFactors Project Analyst
Kraft Foods
04.2012 - 09.2012
Payroll/Benefits Lead Analyst
NIKE INC
03.2011 - 04.2012
Master of Arts -
University of Akron
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