Krishna Kishore Paraselli
Distinguished Engineer
Irving, TX,Texas
Summary
Distinguished Engineer with 15+ years experience in building data intensive applications, overcoming complex architectural and scalability issues in diverse industries and working for worlds largest telecom provider was responsible for enabling digital platform architectures, analytical modules using Machine Learning and AI techniques with the adoption of DevOps principle, modernizing the API's and microservices
Overview
16
16
years of professional experience
6
6
years of post-secondary education
3
3
Certificates
Work History
Distinguished Engineer - Full Stack
Verizon Communications Inc
Irving, TX
01.2023 - Current
- Designed digital workforce platforms using Machine Learning, NLP & Robotic Process Automation for wireless operations and handles approx. 50K order fallouts every year
- Build dynamic bundle framework which allows customers/Agents to have flexible pricing and one click bundle experience using enterprise catalog.
- Developed DAAS (device as service) model by transforming way customer operate while removing burden of managing their mobile fleet.
- Modernize wireless Platform to drive digital engagement store wait times using AI & ML techniques
- Build new product model with flexible and comprehensive rules engine for which Verizon wireless received United States patent and made business made speed to market in terms of launching new pricing models
- Communicated software architecture strategies to senior leadership and third-party business leaders.
- Adopted engineering best practices and delivered highest quality scalable solutions.
Manager - Full Stack
Verizon Communications Inc
Irving, TX
11.2020 - 12.2022
- Leading diverse team of solution architect responsible for all aspects of design and deployment including concept formulation, technical requirements, cross functional coordination/leadership, operational hand-off and ongoing SME support for Customer experience platforms for Verizon Wireless IT systems and ensuring maximum customer satisfaction.
- Managing and partnering with business stakeholders, designing solutions to meet requirements and delivering projects using agile methodologies for revenue generating Consumer Products & Services.
- Drive technology, operational and cost innovation solutions for Order Re-wire (Migration of Vision (Mainframe) to Open Systems) which will increase 24/7 system availability and reduce MIPS Cost Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
- Established team priorities, maintained schedules and monitored performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Solutions Lead Architect
Verizon Communications Inc
Irving, TX
11.2017 - 11.2020
- Digital Architect for building eSIM Activation process to enable elearning for 125K low income children for LA schools which also became gold standard framework nationally during covid-19 pandemic.
- Developed business model for Automation of BIC (bill incentive credits ) process which were used for Iphone trade in promotions that allowed Verizon to increase its cash flow and also minimized manual efforts of Revenue Assurance
- Created data transfer, reconciliation architecture between DB2, Casandra and other application databases during migration to open systems using MQ websphere
- Designed architecture strategies for large-scale system-wide application deployments.
- Reviewed business success drivers, applying strategic prioritization to future architectural updates.
Technical Lead
Verizon India
Hyderabad , Telangana
03.2013 - 11.2017
Software Engineer
IBM, Global Business Services
Hyderabad, Telangana
05.2010 - 03.2013
Software Engineer
Tech Mahindra
Hyderabad, Telangana, India
10.2007 - 05.2010
Education
Masters in Business Analytics & Intelligence -
Great Lakes Institute of Management
Chennai, TN , India 04.2016 - 10.2017
Bachelor of Technology -
Acharya Nagarjuna University
04.2003 - 04.2007
Skills
Statistics, Machine Learning, Natural Language Processing(NLP), Data Mining
Python, R, Java, Cobol
Casandra, SQL, DB2, Oracle
Tableau
RPA, Automation Anywhere, Blue Prism
HTML5, CSS3, AJAX, Angular 6, Java 9, JavaScript, jQuery, JSON, TypeScript, REST Spring MVC, Swagger, Spring Framework, Spring Boot (Microservices), Apache Kafka, Hibernate, JAXRS, Postman, Junit, Mockito, STS4, AWS EC2, Docker, Gradle, Jenkins, GIT
Algorithm implementation, Product development
Certification
Advanced Robotic Process Automation
Timeline
Distinguished Engineer - Full Stack
Verizon Communications Inc
01.2023 - Current
Manager - Full Stack
Verizon Communications Inc
11.2020 - 12.2022
Solutions Lead Architect
Verizon Communications Inc
11.2017 - 11.2020
Masters in Business Analytics & Intelligence -
Great Lakes Institute of Management
04.2016 - 10.2017
Technical Lead
Verizon India
03.2013 - 11.2017
Software Engineer
IBM, Global Business Services
05.2010 - 03.2013
Software Engineer
Tech Mahindra
10.2007 - 05.2010
Bachelor of Technology -
Acharya Nagarjuna University
04.2003 - 04.2007