Summary
Overview
Work History
Education
Skills
Websites
References Available
Volunteer Experience
Hobbies and Interests
Timeline
Generic

KRISHNAN THEVARAJAH

Toronto,ON

Summary

I am a resourceful & process improvement-minded professional with 2+ years of Supply Chain, Inventory Management, Purchase Order Processing & Merchandising experience within corporate, distribution centre and in-store work environments; seeking career opportunities that will give me exposure to all areas of Merchandising.

Overview

6
6
years of professional experience

Work History

Planner, Merchandise Space Excellence

Walmart Canada
Toronto, Ontario
06.2022 - Current
  • Responsible and accountable for the maintenance of an accurate planogram and category floor plan for their respective department
  • Work alongside stores to address inquiries quickly and professionally, including the correction of floor plans and planograms when required
  • Complete all floor plan and planogram corrections that are due from centralised quality control assessments in a timely manner
  • Actively engages in process improvement to identify improvements to Space Excellence efficiency, quality, and cross-functional ways of working.

Fulfillment Coordinator

Lifeworks
Toronto, ON
08.2021 - 06.2022
  • Fulfilled over 20 requests daily of workplace learning solutions, family, children, and health services
  • Organized and monitored inventories to forecast items count and their traceability
  • Collaborated with the procurement team with purchasing and shipping materials
  • Tracked shipments and performed troubleshooting on identified issues
  • Produced reports and sending communications emails to the counselor network
  • Accomplished service level agreements to meet department objectives.

Order Processing Specialist

Neal Brother Foods
Toronto, ON
08.2019 - 08.2021
  • Responsible for all purchase orders from Grocery Retailers (Metro, Longo’s, Sobeys) in Ontario, Quebec & Atlantic Canada
  • Received, reviewed, processed and invoiced an average of 80 purchase orders per day with 95% accuracy
  • Validated all order details including matching product codes with descriptions, confirming pricing and any discounts to be applied, quantity ordered, & shipping details, and check inventory levels to determine availability of required merchandise
  • Contacted customers to address & resolve any discrepancies in purchase orders received or the inability to fulfill an order
  • Processed purchase orders in SAP, create invoices & bill of ladings based on actual products picked for shipment
  • Informed customers of final order details such as unit price, anticipated shipping dates and any known delays.

In-Store Merchandiser

Shoppers Drug Mart
Toronto, ON
07.2017 - 11.2019
  • Stocked and merchandised store shelves according to plan-o-grams and removed any damaged or expired products
  • Inspected store merchandise on a regular basis to identify and report any product wear, defects, or damage
  • Provided exceptional customer service to guests by answering product questions and locating difficult to find items
  • Unloaded, received, and processed orders for products delivered to the store
  • Key Achievements: Increased the accuracy and efficiency of the inventory and cycle counts by reorganizing the stock room
  • Reduced product expiration shrinkage by over 30% by creating a new Excel document to track expiry dates of dairy products
  • Received 2 Employee of the Month awards for overall job performance and customer service excellence.

Education

Supply Chain Management Certificate (Honours) -

George Brown College
06.2021

Excel Certification -

Coursera
01.2021

Bachelor of Science (Honours), Management & International Business -

Minnesota State University
01.2012

Skills

  • Supply Chain Management & Excel Certificates in progress
  • 2 years of experience in inventory management, supply chain, purchase order processing & merchandising roles
  • Combination of vendor and in-store retail experience that can be applied in corporate or distribution centre environments
  • High attention to detail and organizational skills with the ability to thrive in a fast-paced, high volume work environment
  • Excellent communication skills to provide exceptional customer service to internal & external stakeholders
  • Strong analytical skills with an eye for identifying, recommending and implementing process improvement initiatives
  • ERP experience with SAP & Bann
  • Proficient in Microsoft Word, Excel, PowerPoint, Outlook

Websites

References Available

True

Volunteer Experience

Packaging Volunteer, Minnesota State University, Campus Kitchen, 2010, 2012, Packaged food to be distributed to low-income families in the region Reduced cafeteria waste and increase donated food by 45% by tracking product expiration, usage & delivery

Hobbies and Interests

  • Reading
  • Basketball
  • Movies

Timeline

Planner, Merchandise Space Excellence

Walmart Canada
06.2022 - Current

Fulfillment Coordinator

Lifeworks
08.2021 - 06.2022

Order Processing Specialist

Neal Brother Foods
08.2019 - 08.2021

In-Store Merchandiser

Shoppers Drug Mart
07.2017 - 11.2019

Supply Chain Management Certificate (Honours) -

George Brown College

Excel Certification -

Coursera

Bachelor of Science (Honours), Management & International Business -

Minnesota State University

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KRISHNAN THEVARAJAH