Krishna Sonia Jaliparthi

Pittsburgh,Pennsylvania

Summary

An independent and self-motivated person pursuing a master's currently in Information science at Robert Morris University with 8 years of previous experience in Application support, production support, and management Activities. Looking for an internship that can boost up professional experience.

Overview

years of professional experience

Work History

Software Engineer

Wipro Technologies

Hyderabad, Telangana, India

07.2015 - 08.2023

Project 1: Application Management Group

Door security controllers
Data Extraction
Monitoring databases to ensure optimized performance
Writing new support programs
Reviewing database and user reports and system information.
Performance debugging procedures on databases programs and resolving conflicts.
Table creation, Alter, Creating views, testing activities.
Managing database availability.
Keeping best practices in database Maintenance.
Handling Bridge calls.
Handling daily and weekly meetings between teams.
Technology: SQL, PostgreSQL, Core Java.

Project 2: FedEx Ground

Handling bridge calls,customer calls, and managing ticket inflow.
Resolving and redirecting issues related to TMS,VMS and INT issues.
Technology: ORACLE and internal tools.
Helpline tools used: HelpLine, Salesforce.

I Have knowledge in oracle data modeling and visualization tools like power BI, tableau.

Education

Master of Science - Information Technology

Robert Morris University

Coraopolis, PA

08-2025

Bachelor of Science - Computers

St Ann's College For Women

Hyderabad, India

06-2015

Skills

SQL, ORACLE Databases, Oracle Data Visualization

Java, Python

html5, css3, bootstrap

Tubule, Power BI

Willing to learn any technology and I am a quick learner

Microsoft Office

Written and verbal communication skills I am a certified public speaker

Problem Solving Skills and Collaboration

Empathy with users

Patience and understanding

Acceptance of ownership

Attention to detail

Proactive

Timeline