Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krisitna Murdock

Bountiful

Summary

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

23
23
years of professional experience

Work History

Server

Twigs Bistro
Farmington
07.2022 - 11.2023
  • Delivered food orders promptly and courteously.
  • Stayed informed about daily specials, new menu items, promotions.
  • Prepared drinks according to standard recipes.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Addressed complaints to kitchen staff and served replacement items.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Prepared checks, itemizing total meal costs and taxes.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Explained menu items, describing ingredients and cooking methods upon request.

Server/Bartender

Sicilia Mia
Farmington
09.2021 - 07.2023
  • Provided excellent customer service to ensure satisfaction.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Greeted guests and provided menus.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Took orders from customers accurately and in a timely manner.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Checked food before serving it to customers.
  • Followed health safety guidelines when preparing and serving food products.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.

Bartender

Mimi's Cafe
Clearfield
05.2011 - 03.2013
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Performed opening and closing duties including restocking supplies.
  • Provided drink suggestions to customers based on their preferences.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Developed good working relationships with fellow employees through effective communication.
  • Greeted customers and provided excellent customer service.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Stocked ice bins and coolers as needed throughout shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Cleansed glasses with sanitizing solution after each use.
  • Assisted in setting up the bar for service shift.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Collected and organized daily till totals and tips.
  • Poured wine, beer, and cocktails for patrons.
  • Balanced daily registers and generated sales reports for management.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Completed regular bar inventories and daily requisition sheets.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Effectively multitasked within fast-paced environment.

Server/Bartender

Applebee's Grill + Bar
Bountiful
05.2005 - 07.2010
  • Provided excellent customer service to ensure satisfaction.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Delivered food orders promptly and courteously.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Greeted guests and provided menus.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Took orders from customers accurately and in a timely manner.
  • Prepared drinks according to standard recipes.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Assisted in training new servers.
  • Followed health safety guidelines when preparing and serving food products.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

Server/MOD

The Garden Restaurant
Salt Lake City
09.2000 - 04.2003
  • Greeted guests and provided menus.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Stayed informed about daily specials, new menu items, promotions.
  • Followed health safety guidelines when preparing and serving food products.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Assisted in training new servers.
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Provided excellent customer service to ensure satisfaction.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Education

High School Diploma -

Bountiful High School
Bountiful, UT
05-2000

Skills

  • Dining crew workflow optimization
  • Professional appearance
  • Take-out service
  • Special dietary requirements
  • Food safety
  • Customer service
  • Hospitality service expertise
  • Point of sale operation
  • Order accuracy
  • Calm demeanor
  • Table setting knowledge
  • Table bussing
  • Menu item recommendation
  • Team member support
  • Dish preparation
  • Food station setup
  • Food and beverage pairings
  • Positive guest interactions
  • Guest engagement
  • Tableside etiquette
  • High volume dining
  • Food running
  • Shift management
  • Positive and professional
  • Food spoilage prevention
  • Exceptional customer service
  • Beverage preparation
  • Liquor, wine, and food service
  • Multitasking and organization

Timeline

Server

Twigs Bistro
07.2022 - 11.2023

Server/Bartender

Sicilia Mia
09.2021 - 07.2023

Bartender

Mimi's Cafe
05.2011 - 03.2013

Server/Bartender

Applebee's Grill + Bar
05.2005 - 07.2010

Server/MOD

The Garden Restaurant
09.2000 - 04.2003

High School Diploma -

Bountiful High School

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