Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Krisley Gonzales

Miami,FL

Summary

Dynamic sales consultant with a proven track record at T-Mobile, excelling in customer engagement and sales strategy. Skilled in sales reporting and inventory management, I consistently enhance customer satisfaction through effective follow-up support and problem resolution. Committed to driving results and fostering strong customer relationships in fast-paced environments. Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets. Customer-oriented professional with many years of experience in building relationships and growing profit channels by establishing trust. Persuasive professional with expertise in expanding network connections. Adept at introducing products and implementing pricing strategies. High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.

Overview

2026
2026
years of professional experience

Work History

Sales Consultant

T-Mobile
Miami Gardens, FL
02.2025 - Current
  • Operated register, handled cash and processed credit card transactions.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Generated daily reports on sales activities for management review.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Provided detailed product information to customers, including features, prices, and availability.
  • Addressed customer questions and concerns regarding products and services.
  • Analyzed customer needs and identified solutions to meet their requirements.
  • Ensured customer satisfaction by providing follow-up support after purchases.
  • Performed cold calls to prospective customers to introduce company offerings.

Metro by T-mobile

Something wireless
Miami Gardens, FL
11.2023 - 03.2024
  • Monitored customer service requests and responded accordingly.
  • Developed and implemented customer service policies and procedures to ensure quality customer service delivery.
  • Developed processes for customer service operations to ensure consistency in customer service delivery.
  • Greeted guests and provided customer service support.
  • Provided excellent customer service to guests.
  • Provided customer service support to clients.
  • Greeted guests and provided friendly customer service.
  • Provided exceptional customer service to all customers.

Metro by T-mobile

Celltouch
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked effectively in team environments to make the workplace more productive.

Education

High School Diploma -

Mlmpi High School
06-2023

Skills

  • Sales reporting
  • Inventory management
  • Customer engagement
  • Cold calling
  • Product knowledge
  • Customer relationship management
  • Sales strategy
  • Customer satisfaction
  • Follow-up support

Languages

Spanish
Native/ Bilingual
English
Full Professional

Timeline

Sales Consultant

T-Mobile
02.2025 - Current

Metro by T-mobile

Something wireless
11.2023 - 03.2024

Metro by T-mobile

Celltouch

High School Diploma -

Mlmpi High School