Summary
Overview
Work History
Education
Skills
Desired Locations
Availability
References
Timeline
Generic

Kristan Luczejko-Etchells

Fort Belvoir,United States

Summary

Talented Operations Assistant looking to move into a new career field with demonstrated experience providing detail oriented and excellent administrative support services. Experienced in using variety of software applications and calendar management. Excellent communication and interpersonal skills that always delivers customer satisfaction.

Overview

23
23
years of professional experience

Work History

Operations Assistant

US Army Medical Command (This is a federal job)
09.2023 - Current

Supervisor Name: Tyana Monette

  • Supervisor Contact: 703 805 5203
  • Hours Per Week: 20
  • Represents t Fisher House organization at community and other events
  • Provides tours of Fisher House to small groups, conducts presentations to groups regarding Fisher house mission when needed
  • Completes administrative duties as needed by Business Manager, to include maintaining detailed records of guests and house financial records
  • Ensures funds, equipment and property are protected and accounted for
  • Observes and reports any maintenance issues to chain of command, submits work orders as directed and maintains any and all stock of necessary items for daily operations, and places orders for items needed
  • Using office automation equipment and word processing software, prepares a variety of correspondence, memorandums, briefings and other reports required for day-to-day operation
  • Assists and participates in development, establishment and implementation of operational policies (e.g., eligibility, referrals, admissions, length of stay, expenditures, scheduling of guestrooms, check-ins, checkouts, and orientation of guests upon arrival) for Fisher House
  • Interacts daily with guests; assists guests regarding Installation and Medical Center services, which may include grief and crisis management resources
  • Coordinates with volunteers and groups hosting special events and donations from local clubs and military groups
  • (Exercises caution ensuring standards of conduct regulations relating to solicitation of donations are not violated.)

Child Care Associate

VillaSport Athletic Club
09.2010 - 04.2011

Supervisor Name: Zachary Ryan

  • Supervisor Contact: 719 651 6358
  • Hours Per Week: 30
  • Salary: $32,000.00 USD Per Year
  • Provided safe and responsible care for up to 50 children in team setting
  • Developed and coordinated over 500 hours of age-appropriate learning
  • Promoted socialization to ensure children learn basic skills, concepts and communication
  • Supported & reinforced positive behavior & interaction with others
  • Record keeper for documents relative to over 75 youth programs and over 1,500 family memberships
  • Upheld safety requirements during activities, check-in & check-out
  • Managed & prepared daily schedules to the hour and weekly program activities
  • Upheld all emergency communication and contact information for over 1,500 members as needed

Receptionist

Re/Max 1st Choice Realty
08.2008 - 02.2009
  • Hours Per Week: 20
  • Salary: $24,000.00 USD Per Year
  • Ensured continuity of relationships within real estate office between 12 Realtors and their Clientele of over 90 individuals and couples, maintained communication and appointments between clients and staff
  • Answered phone calls throughout work day and directed them accordingly
  • Prepared and emailed weekly activity reports to 12 agents
  • Distributed mail, faxes, and packages daily to their appropriate Realtor and corresponding office
  • Responsible for general office appearance and appropriate office supplies in value of over $12,000

Guest Services Representative/ Barista

Target & Starbucks
05.2006 - 09.2006
  • Hours Per Week: 30
  • Salary: $24,000.00 USD Per Year
  • Assumed hospitality specialist role by catering to a variety of customer needs
  • Interacted and maintained customer relationships by accurately taking, preparing, and serving orders in a timely manner
  • Cash handling and reconciliation – to include payment collection, refunds, and gift card processing
  • Took inventory collection and continued maintenance of supplies
  • Created weekly advertisement boards for marketing distribution

Store Associate

Meijer
03.2003 - 06.2004
  • Hours Per Week: 30
  • Salary: $24,000.00 USD Per Year
  • Assisted customers with product selection and processing transactions
  • Handled customer concerns in a friendly, courteous and professional manner
  • Worked closely with management team to meet and exceed sales goals
  • Helped to maintain store appearance and cleanliness
  • Provided help maintaining proper inventory levels and promote store products and services
  • Provided customers with product knowledge during day to day operations while assisting department managers in keeping their departments stocked with merchandise
  • Processed customer transactions in a timely manner while maintaining accurate cash and check out register procedures

Shift Manager

Lady Footlocker
06.2001 - 02.2003
  • Hours Per Week: 32
  • Salary: $32,000.00 USD Per Year
  • Inspired and motivated a team of 5 employees to drive sales by delivering excellent customer service
  • Ensured the highest level of customer satisfaction by being knowledgeable on all products offered in store
  • Helped to deliver sales through customer experience, merchandising, visual presentation and operational expectations
  • Was responsible for making daily store deposits, schedule making for entire team based off availability, counting inventory, accepting inventory shipment delivery

Education

Bachelor of Arts - Business Administration

Liberty University
Lynchburg, VA
05.2025

Skills

  • Positive Attitude
  • Attention to Detail
  • Professional and Friendly
  • Customer Support
  • Professionalism and Courtesy
  • Money Handling

Desired Locations

Fort Belvoir, Virginia, United States

Availability

Permanent, Telework, Full-time, Part-time

References

  • Alexis Slider, Compassion International, Benefits Analyst III, 719 684 3411
  • Angelle Chase, Village Capital & Invsetment, Supervisor of Leads, 517 375 0636
  • Debbie Van Hoose, Medical Management Specialist, 859 321 9697
  • Zachary Ryan, Human Resouces & Business Office Specialist, 719 651 6358

Timeline

Operations Assistant

US Army Medical Command (This is a federal job)
09.2023 - Current

Child Care Associate

VillaSport Athletic Club
09.2010 - 04.2011

Receptionist

Re/Max 1st Choice Realty
08.2008 - 02.2009

Guest Services Representative/ Barista

Target & Starbucks
05.2006 - 09.2006

Store Associate

Meijer
03.2003 - 06.2004

Shift Manager

Lady Footlocker
06.2001 - 02.2003

Bachelor of Arts - Business Administration

Liberty University
Kristan Luczejko-Etchells