Krislyn Hinsch
Olive Branch,MS
Summary
Innovative leader in healthcare specializing in laboratory operations and quality management. Expertise in data-driven strategies that consistently exceed quality benchmarks and enhance patient safety outcomes. Demonstrated success in promoting collaboration between laboratory services and executive leadership to achieve organizational objectives.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Laboratory Director
Methodist Le Bonheur Healthcare
Memphis, TN
10.2022 - Current
- Provide executive oversight for multi-site laboratory operation (2 locations), leading 100+ associates, including 40 direct reports, and aligning performance with system-wide strategic, financial, and quality goals.
- Sustained blood culture contamination rates by laboratory phlebotomists below 1.0%, outperforming national quality benchmarks and strengthening patient safety outcomes
- Monitored performance and analyzed data to sustain and exceed quality benchmarks across laboratory operations
- Utilized data-driven strategies to monitor performance, identify gaps, and implement process improvements that enhanced quality outcomes
- Collaborated with Emergency Department leadership to ensure STEMI and Stroke TAT time compliance, enhancing critical care performance and quality goals
- Ensure timely clinical decision-making by consistently meeting AM turnaround time targets (morning lab results available by 7:00 AM)
- Partner with executive leadership to align laboratory services with organizational growth and patient care priorities
- Developed and implemented laboratory policies and procedures to ensure compliance and operational efficiency.
Laboratory Supervisor
Methodist Le Bonheur Healthcare
Olive Branch, MS
09.2019 - 10.2022
- Experience leading lab team to exceed patient safety goals.
- Managed daily laboratory activities, assigned tasks based on staffing and workflow, streamlining operations.
- Monitored compliance with organization policies and regulatory standards, enhancing lab safety and reliability.
- Conducted quality monitoring, ensuring compliance with lab standards and enhancing overall service quality.
- Monitors performance of associates through orientation, training, competency, and continued process improvement.
- Implemented and maintained policy stat system to ensure consistent updates.
- Managed Kronos scheduling and reviewed timecards for accuracy and compliance.
- Oversaw billing processes and maintained ECRI documentation, ensuring accuracy and compliance in record-keeping.
Lead Medical Technologist
Methodist Le Bonheur Healthcare
Olive Branch, MS
06.2013 - 09.2019
- Execute and analyze tests in areas including chemistry, hematology, urinalysis, serology, microbiology and blood bank to aid physicians in diagnosing and treating diseases
- Conducted quality control checks, calibrated equipment, and performed technical troubleshooting, ensuring reliable and accurate test results.
- Implement and validate new testing in the laboratory
- Developed and reviewed policies for implementation of new testing and process improvements, enhancing laboratory operations.
- Supervised day-to-day operations of the facility according to established policies and guidelines.
- Opened Olive Branch lab, establishing efficient processes and workflows that improved overall laboratory functionality.
- Aid in planning and organizing staff development, competencies and training
Medical Technologist
Baptist Memorial Health Care Corporation
Memphis, TN
10.2006 - 06.2013
- Performed lab tests and communicated results across all lab areas, including blood bank, ensuring timely patient care.
- Analyzed test data, delivering timely reports to healthcare providers to facilitate informed decision-making.
- Conducted laboratory tests on blood and other biological samples.
- Operated and maintained laboratory equipment, ensuring accurate results through regular calibration and preventive maintenance.
- Conducted quality control checks, calibrated equipment, and troubleshot technical issues to ensure accurate lab results
Medical Technologist
Salem Memorial Hospital
Salem, Oregon
03.2004 - 10.2006
- Executed laboratory tests to analyze patient samples with precision.
- Communicated test interpretations and recommendations effectively to physicians.
- Calibrated laboratory instruments and prepared reagents according to established protocols.
Education
MBA - Business Administration
Delta State University
Cleveland, MS05-2026
Bachelor of Science - Clinical Laboratory Science
Chadron State College
Chadron, NE07-2001
Skills
- Laboratory operations and management
- Accreditation and compliance
- Operational efficiency strategies
- Blood bank oversight
- Strategic planning and execution
- Change management practices
- Cross-functional collaboration
- Team leadership skills
- Patient safety initiatives
Certification
- TN State Supervisors License
- ASCP
Timeline
Laboratory Director
Methodist Le Bonheur Healthcare
10.2022 - Current
Laboratory Supervisor
Methodist Le Bonheur Healthcare
09.2019 - 10.2022
Lead Medical Technologist
Methodist Le Bonheur Healthcare
06.2013 - 09.2019
Medical Technologist
Baptist Memorial Health Care Corporation
10.2006 - 06.2013
Medical Technologist
Salem Memorial Hospital
03.2004 - 10.2006
MBA - Business Administration
Delta State University
Bachelor of Science - Clinical Laboratory Science
Chadron State College