KRISLYNN GRADY
Grand Junction,CO
Summary
Reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and positive attitude.
Overview
8
8
years of professional experience
Work History
Dietary Aid
Centro De La Familia
09.2023 - Current
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to children in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Followed all food safety regulations while preparing meals for children.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
CUSTOMER SERVICE REPRESENTATIVE
ADAPT HEALTH, LLC.
03.2023 - Current
- Maintained thorough and accurate records regarding patient supplies and equipment
- Made phone calls to patients to schedule service/ maintenance checks on their equipment
- Took inbound calls, and greeted patients at the front door with excellent customer service skills
- Accurately maintained excel spreadsheets that reflected progress with patients' set ups, pick ups, exchanges, and maintenance of equipment
- Maintained and adhered to up to date knowledge on insurance policies and regulations
- Typed and mailed out professional letters to patients who were not adhering to contracts
- Collaborated with colleagues to maintain utmost patient satisfaction.
DIRECTOR OF FACILITIES
MT.PEALE ANIMAL SANCTUARY & HEALING CENTER
01.2020 - 07.2021
- Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods
- Observed animals and conducted examinations to identify signs of injury, illness or disease
- Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals
- Supported animal health by keeping all areas clean, neat and properly sanitized
- Washed and polished glass windows and doors to keep entryways clear and professional
- Furnished guests with clean linens and supplied rooms with toiletries as needed or requested
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
INTAKE SPECIALIST
ANGEL HEART HOME CARE, LLC.
08.2020 - 06.2021
- Educated patients on various resources, services and programs to maximize care
- Observed safety protocols to minimize accidents and spread of disease
- Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries
- Evaluated patient behavior and reported changes to clinical team
- Collaborated with social workers to support patients
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations
- Maintained thorough and accurate records outlining program operations and participant progress.
CAREGIVER
COMFORT CARE ASSISTED LIVING AND MEMORY CARE
01.2019 - 10.2019
- Monitored vital signs and medication use, documenting variances and concerning responses
- Helped clients with personal needs from exercise to bathing and personal grooming
- Engaged client in physical and mental activities to sustain quality of life
- Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness
- Administered necessary medications as directed by care plan
- Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
CARE SPECIALIST
HILLTOP COMMUNITY RESOURCES
08.2016 - 01.2019
- Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean
- Kept detailed records of patient care, medication administration and changes in health or other conditions
- Cared for wounds by changing bandages, dressings and binders to promote healing
- Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness
- Liaised between doctors and patients about care plans, progress and changing health conditions
- Passed medications to and interacted with the youth in the Residential Youth Services Program.
Education
HIGH SCHOOL DIPLOMA -
GOAL ACADEMY HIGH SCHOOL
06.2015
Skills
- Communication
- Trustworthy & Reliable
- Time Management
- Cleaning and sanitizing
- Customer Service
- Problem-Solving
Additional Information
Volunteered at St.Mary's Hospital for 4 years during high school; played the harp in the Cancer Center to relax and comfort patients while they waited for their treatments. Received The Presidential Volunteer Award as a result of my dedication to the services I provided in the hospital. CPR/FA certified, completed CPI training, a food safety course and have additionally acquired my QMAP license.
Activities
- Problem Resolution
- Work Ethic
- Team Player
Timeline
Dietary Aid
Centro De La Familia
09.2023 - Current
CUSTOMER SERVICE REPRESENTATIVE
ADAPT HEALTH, LLC.
03.2023 - Current
INTAKE SPECIALIST
ANGEL HEART HOME CARE, LLC.
08.2020 - 06.2021
DIRECTOR OF FACILITIES
MT.PEALE ANIMAL SANCTUARY & HEALING CENTER
01.2020 - 07.2021
CAREGIVER
COMFORT CARE ASSISTED LIVING AND MEMORY CARE
01.2019 - 10.2019
CARE SPECIALIST
HILLTOP COMMUNITY RESOURCES
08.2016 - 01.2019
HIGH SCHOOL DIPLOMA -
GOAL ACADEMY HIGH SCHOOL
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