Kriss Berry
Sylvania,OH
Summary
Polite and professional Fulfillment Center Specialist successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Fulfillment Center Specialist
SD Bullion
01.2023 - Current
- Ensures team cohesion by providing timely and accurate assistance with center programs and services.
- Improved center efficiency by streamlining processes and implementing effective organizational strategies.
- Collaborates with team members to create a welcoming environment for new hires and the staff as a whole, promoting a positive experience at the center.
- Helps to implement new procedures for improving overall operational performance.
- Contributes to team success by sharing knowledge and expertise with colleagues, fostering an environment of collaboration and continuous improvement.
- Leads training sessions for new hires, ensuring they are equipped with the necessary skills to excel in their roles as Center Specialists.
- Achieved high accolades from supervisors through proactive engagement with all employees to collaborate on effective resolutions of daily operational issues.
- Seeks out extra training opportunities to enhance personal job performance.
- Maintains up-to-date knowledge of product and service changes.
PreK-12 Educational ASL Interpreter for the Deaf
Toledo Public Schools
09.2015 - 09.2022
- Enhanced student comprehension by implementing effective ASL interpreting techniques in educational settings.
- Collaborated with teachers to adapt lesson plans and materials for deaf and hard-of-hearing students.
- Promoted inclusivity by providing accurate and timely ASL interpretations in various classroom environments.
- Supported students' social and emotional growth by establishing rapport and fostering positive relationships.
- Maintained confidentiality regarding student information, adhering to professional ethics guidelines for interpreters.
- Provided clear interpretations during school meetings, parent-teacher conferences, and extracurricular activities.
- Continually improved interpreting skills through participation in professional development workshops and training sessions.
- Coordinated with special education staff to ensure appropriate accommodations were provided for Deaf or hard-of-hearing students.
- Facilitated communication between hearing staff members and Deaf or hard-of-hearing students during group activities or projects.
- Increased student engagement by utilizing visual aids, props, and other tools while delivering ASL interpretations.
- Conducted assessments of students' sign language skills to identify areas needing improvement, additional support, and matching interpretation with language level.
- Partnered with speech therapists to develop strategies that supported students' language acquisition goals within the classroom setting.
- Demonstrated cultural sensitivity when interpreting for diverse populations of Deaf or hard-of-hearing individuals within the school community.
- Managed time effectively while balancing multiple responsibilities as an educational interpreter across various subjects and grade levels.
- Contributed to a positive learning environment by demonstrating professionalism, punctuality, and commitment to each assignment.
- Ensured accurate and consistent interpretations by staying up-to-date with evolving educational terminology, concepts, and trends in both languages.
- Enhanced students' understanding of complex information by providing clear explanations of specialized vocabulary in ASL.
- Promoted open communication between teachers and Deaf or hard-of-hearing students, fostering a supportive and inclusive learning environment.
- Attended training programs to improve professional knowledge and interpretation skills.
- Maintained message content, tone, and emotion as closely as possible.
Education
High School Diploma -
Whitmer High School
Toledo, OH06.2015
Skills
- Policy Compliance
- Adaptability and Flexibility
- Goal Setting
- Team Collaboration
- Task Prioritization
- Empathy and Understanding
- Product Knowledge
- Time Management
- Technical Proficiency
- Problem Solving
- Multitasking Abilities
- Attention to Detail
- Interpersonal Skills
- Quality Assurance
- Training and Development
- Effective Communication
- Active Listening
- Decision Making
- Process Improvement
- Calm Disposition
- Answering Questions
- Problem-Solving Skills
- Training Experience
- Recognizes developing patterns
- In depth knowledge of hard assets
Languages
American Sign Language
Native or Bilingual
Spanish
Professional Working
Timeline
Fulfillment Center Specialist
SD Bullion
01.2023 - Current
PreK-12 Educational ASL Interpreter for the Deaf
Toledo Public Schools
09.2015 - 09.2022
High School Diploma -
Whitmer High School
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