To work assiduously at any task given to me with or without supervision as a Hostess so as to benefit myself and improve the productivity of the organisation, thus becoming of value to the company.
Overview
6
6
years of professional experience
Work History
Housekeeper
Days Inn Hotel
08.2020 - 09.2023
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Telephone Operator
Royalton White Sands and Blue Waters
10.2018 - 06.2020
Answering and transferring calls to respective departments
Monitoring the Hotel Service Optimisation System (HOTSOS) which is a system that logs guest requests
We ensure that guests receives their daily requirements by relaying the requests to the relevant departments and do follow up calls with the guest
I also do courtesy, departure and welcome calls to guest in house to see how their stay is going and how we can make their stay better
I use the NewHotel System to assist guest that are not yet checked in to confirm their reservation and also to add their requests
I also monitor the fire alarm panel for the entire resort
Gift Shop Clerk
Jewel Grande Montego Bay Resort and Spa
12.2017 - 06.2018
Cashiering, inventory, assisting the guests with their requests or queries
Answering the telephone and issued out company cheques as I worked as the Administrative Assistant for one (1) week after which I worked alongside with the Accounts Payables and assisted with invoices for the remaining five (5) weeks