Krissa Fadden
Champlin,MN
Summary
Medical assistant coordinator with 14+ years of clinic operations experience improving workflow efficiency and patient experience. Strengths include cross-department communication, problem-solving, staff training, and compliance support. Experience includes OB/GYN, podiatry, rheumatology, colorectal/rectal care, and patient call center operations.
Overview
14
14
years of professional experience
Work History
Registered Medical Assistant Coordinator
Voyage Healthcare
Maple Grove, MN
09.2012 - Current
- Coordinated patient scheduling to improve appointment flow and clinic operations.
- Assisted healthcare providers with patient examinations and medical procedures daily.
- Maintained accuracy and confidentiality in managing patient medical records.
- Educated patients on treatment plans and medication instructions following consultations.
- Implemented office protocols to streamline workflow and enhance patient experiences.
- Trained new staff on clinic procedures and electronic health record systems.
- Collaborated with healthcare team members to achieve optimal patient outcomes.
- Conducted quality assurance reviews of patient charts to ensure accuracy and compliance.
Education
Associate of Applied Science - Medical Assisting
Rasmussen University
Brooklyn Park, MN08-2012
Associate of Arts - Child Development
University of Sioux Falls
Sioux Falls05-2005
Skills
- Patient scheduling
- Medical record management
- Electronic health records
- Patient care coordination
- Patient education
- Patient medication management
- Quality assurance review
- Compliance adherence
- Office protocol implementation
- Medical office administration
- Infection control procedures
- HIPAA compliance
- Clinical procedures
- Laboratory specimen collection
- Phlebotomy techniques
- First aid and CPR certified
- Staff training
- Staff onboarding processes
- Healthcare teamwork
- Team collaboration and leadership
- Staff development
- Team motivation
- Quality monitoring
- Data entry and documentation
- Attention to detail
- Detail orientation
- Time management
- Organizational skills
- Computer and software proficiency
- Supply chain management
- Inventory management
- Inventory and supply management
- Vital signs monitoring
- Critical thinking
- Problem solving
- Critical problem solving
- Decision-making
- Effective communication
- Interpersonal skills
- Conflict resolution
- Problem-solving skills
- Healthcare operations improvement
- Performance objectives
- Multitasking skills
- Strong leadership
- Clinical skills expertise
- Precision in charting
- Healthcare teamwork
- Staff onboarding processes
- Healthcare operations improvement
- Decision-making
- Critical thinking
- Performance objectives
- Problem-solving
Timeline
Registered Medical Assistant Coordinator
Voyage Healthcare
09.2012 - Current
Associate of Applied Science - Medical Assisting
Rasmussen University
Associate of Arts - Child Development
University of Sioux Falls