Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
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Krissa Smith

Youngsville,La

Summary

Experienced professional with extensive experience in life insurance. Team player with a proven track record of implementing innovative solutions that enhance efficiency while maintaining high-quality standards. Skilled in promoting teamwork and cultivating a collaborative workplace culture. Lifelong learner, focused on continuous personal growth and professional development.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Workflow Manager/Associate Financial Representative

Northwestern Mutual
Lafayette, La
01.2022 - 06.2025
  • Tracked workflow and assigned tasks using CRM and One Note.
  • Created weekly meeting agendas and facilitated discussions.
  • Guided team members to enhance productivity and performance.
  • Interacted with clients professionally to foster strong relationships.
  • Managed all insurance-related tasks, including applications and correspondence with underwriters.
  • Promoted effective communication among staff and leadership, minimizing misunderstandings.

Associate Financial Representative

Northwestern Mutual
Lafayette, La
01.2018 - 01.2020
  • Managed all insurance tasks, including applications and correspondence with underwriters and clients using multiple company programs.
  • Initiated and submitted paperwork for investment and retirement accounts, monitoring completion.
  • Executed service-related tasks for investment accounts, ensuring accuracy through diligent monitoring.
  • Maintained professional client interactions to foster strong relationships and connections.

High School Art Teacher

Cecilia High School
Cecilia, La
01.2006 - 01.2013
  • Developed and implemented engaging art curriculum aligned with educational standards.
  • Delivered clear instruction on art techniques, history, and theory.
  • Fostered a positive, inclusive environment promoting creativity and artistic expression.
  • Demonstrated innovative problem-solving skills for artistic challenges.
  • Executed classroom management strategies to maintain productivity.
  • Collaborated with colleagues, administrators, and parents to support student success.
  • Exhibited patience and empathy while working with diverse learners.
  • Engaged in ongoing professional development to stay current with art education trends.

Education

Bachelor of Science - Secondary Art Education

University of Louisiana at Lafayette
Lafayette, La
01.2006

Skills

  • Attention to detail
  • Time management
  • Multitasking
  • Team oversight
  • Conflict resolution
  • Critical thinking
  • Professional relationships
  • Microsoft operating systems
  • Customer relationship management (CRM)
  • Zoom and Slack

Affiliations

  • Online career training
  • Volunteer for local non profit supporting foster families and children
  • Avid painter with small online business

Certification

Life & Health insurance producer license

References

References available upon request.

Timeline

Workflow Manager/Associate Financial Representative

Northwestern Mutual
01.2022 - 06.2025

Associate Financial Representative

Northwestern Mutual
01.2018 - 01.2020

High School Art Teacher

Cecilia High School
01.2006 - 01.2013

Bachelor of Science - Secondary Art Education

University of Louisiana at Lafayette

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