Summary
Overview
Work History
Education
Skills
Timeline
Generic

KRISSIE BROWN

Arlington,TX

Summary

Dependable professional with 5+ years of experience in retail and office administration. Expertise in cash handling, team leadership, and customer service. Demonstrated success in maintaining store standards and training staff to enhance operational efficiency.

Overview

6
6
years of professional experience

Work History

Retail Sales Associate

YETI Coolers
09.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and ensure customer information for easy returns/exchanges.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Meeting personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Supported store leadership in implementing new merchandising strategies to improve product positioning.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.

Seasonal Cashier

Globe Life Park
03.2022 - Current
  • Accurately processed cash, credit, and debit transactions to uphold high customer satisfaction standards.
  • Managed refunds, exchanges, and customer issues with a focus on efficiency and professionalism.
  • Kept merchandise displays clean and well-organized through diligent restocking efforts.
  • Collaborated with management to identify security risks and maintain compliance with store policies.
  • Enhanced sales performance by promoting special offers and loyalty initiatives.

Ramp Agent PT Supervisor

UPS
11.2019 - 06.2023
  • Trained and supervised staff to achieve efficient and safe task execution.
  • Maintained adherence to company and governmental policies for a productive workplace.
  • Optimized resource management within the department to enhance accuracy.
  • Encouraged collaboration and communication across departments.
  • Administered paperwork, manifests, and labeling, showcasing strong attention to detail.

Receptionist / Office Assistant

Cardiology Office
07.2022 - 05.2023
  • Optimized office processes by coordinating schedules, managing correspondence, and overseeing file organization.
  • Conducted client communications with a focus on professionalism and responsiveness.
  • Provided assistance in bookkeeping, banking transactions, and supply management efforts.
  • Maintained a systematic filing system for confidential records to protect sensitive information.

Education

High School Diploma -

Arlington Lamar High School
Arlington, TX
05.2013

Skills

  • Cash management systems
  • Conflict resolution in customer service
  • Leadership and team development
  • Merchandising and inventory oversight
  • Problem-solving skills
  • Reliability and flexibility

Timeline

Retail Sales Associate

YETI Coolers
09.2024 - Current

Receptionist / Office Assistant

Cardiology Office
07.2022 - 05.2023

Seasonal Cashier

Globe Life Park
03.2022 - Current

Ramp Agent PT Supervisor

UPS
11.2019 - 06.2023

High School Diploma -

Arlington Lamar High School

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