Dedicated visual design specialist with 8+ years experience representing a variety of clients. Seeking to help lift client revenue and influence through comprehensive and responsive media.
Overview
4
4
Certifications
12
12
years of professional experience
Work History
Graphic Designer & Production Artist
Capital Imaging
11.2021 - Current
Managed preflight processing to maintain digital file integrity and support accurate, error-free production.
Collaborated with developers and content creators to customize advertising, print media, and other visual mediums for client needs.
Exchanged design feedback to ensure resulting products exceeded customer specifications and quality expectations.
Produced and maintained design specifications to ensure customer products were implemented accurately and aligned with company vision.
Collaborated with the team to solve problems and ensure smooth project transitions during rapid-turnaround production cycles.
Independent Consultant
DBA SMBcreative
02.2015 - Current
Created and developed digital and traditional artwork for clients based on user requirements and project objectives.
Developed brochures, banners, signs, and other print materials to support clients’ branding and communication needs.
Conducted user research to guide clients toward more complete and cohesive user experiences.
Applied various frameworks to communicate concepts through mockups, wireframes, and rapid prototypes.
Software Support & Marketing Specialist
Vieth Consulting
05.2021 - 10.2021
Resolved customer issues by telephone and email involving the setup, functionality, and use of web-based software.
Conducted training sessions using screen-sharing software and applications, resolving technical issues and addressing pre-sales inquiries with detailed responses.
Documented support cases and software change requests according to company processes, communicating case status to customers and internal teams.
Authorized solutions and related knowledge-base materials in accordance with company processes and style guidelines.
eCommerce Specialist
Sports by Sager
02.2020 - 08.2020
Managed product listings across Amazon, eBay, and other marketplaces using ChannelAdvisor and Shopify to support multichannel sales operations.
Processed and shipped 8,000+ Amazon warehouse orders per month, supporting high-volume fulfillment operations.
Front-End Web Specialist
Delphi Glass
02.2018 - 06.2019
Created sketches, wireframes, prototypes, and visual mockups using Photoshop, Illustrator, and InDesign to communicate interface concepts.
Designed and implemented web-based user interfaces using HTML, CSS, JavaScript, jQuery, CFML, SQL, and Bootstrap on the ColdBox platform.
Facilitated ideation and concept sessions with the internal team to develop and refine web experiences.
eCommerce Administrator
Delphi Glass
10.2017 - 06.2019
Created, maintained, and promoted new and existing products on the website to support eCommerce merchandising objectives.
Edited high-resolution images using Photoshop, GIMP 2.10, and Affinity to maintain a consistent visual theme.
Ran website and email campaigns promoting items, including tactical clearance and special-event pricing.
ITSA UX/Graphic Designer
State of MI DTMB Agency Services
10.2015 - 01.2017
Provided User Experience and Graphic Design solutions for the DNR, DEQ, and MDARD divisions to support digital and visual communication needs.
Consulted and collaborated with product owners, business analysts, developers, and end users to align solutions with project requirements.
Created brand identities, logos, and icon sets to establish consistent visual systems.
Maintained project resource changes for manager meetings, supporting accurate project planning and communication.
Education
Associate's degree - General Studies
Lansing Community College
Associate in Applied Arts (AAA) - Computer Graphics Animation