Client-focused and dedicated management professional with hands-on experience overseeing administrative matters, such as managing correspondences, administering records, and overseeing financial activities. Proficient in supervising overall aspects of customer service and support, improving performance metrics, and ensuring maximum customer satisfaction. Proven success achieving assigned target accompanied by expertise in collaborating with all members of the organization to achieve business objectives. Skilled in leveraging exceptional communication skills to interact with staff and team members, while maintaining highest level of confidentiality. Collaborative communicator, focused on building relationship and synergy across business lines to drive positive change.