Krissy Nimitzek
Communication Operator
Bridgeton,NJ
Overview
21
21
years of professional experience
Work History
Receptionist
Inspira Urgent Care and Occupational Health
Vineland, NJ
03.2024 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Communication Operator
Inspira Health
Bridgeton, NJ
08.2023 - 03.2024
- Streamlined internal communication processes for improved information dissemination and employee engagement.
- Built and maintained positive relationships with public by utilizing strategic plans.
- Enhanced emergency response times by efficiently prioritizing and dispatching incoming calls.
- Consistently met or exceeded performance benchmarks for call handling time while maintaining high levels of accuracy and professionalism.
- Managed high volume of incoming calls from customers, providing outstanding customer service to callers.
Home Health Aide
Always Best Care
Milton, DE
03.2023 - 08.2023
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Scheduled and coordinated medical appointments.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Cashier
Nylon Package
Seaford, DE
05.2022 - 03.2023
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Tallied cash drawer at beginning and end of each work shift.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
Communication Operator
South Woods State Prison
Bridgeton, NJ
08.2008 - 10.2021
- Received incoming calls and paged individuals and departments over PA system.
- Performed clerical work such as sorting mail, restocking supplies and typing documents.
- Managed telephone switchboard of hundreds of personnel and routed internal and external calls to provide quick connection.
- Used coordination and planning skills to achieve results according to schedule.
- Supported employees by managing hundreds of calls per day efficiently while maintaining professionalism and upbeat tone.
- Processed officers schedules for the day of and next day and ensured that there was enough man power for all positions.
- Hired overtime and ensured that all changes to the schedule where implemented in the computer and other databases to ensure that the payroll was correct.
- Searched mail and checked inmate accounts to ensure there was enough money in their accounts to pay for postage.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Maintained accurate records of inmate incidents or infractions using written logs as required.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
Barmaid
Bridgewater Pub
Bridgeton, NJ
03.2003 - 08.2008
- Maximized bar sales by repeatedly checking on customers and offering refills or alternative drinks.
- Sanitized and wiped down bar top, tables and seats after each use to meet health and safety requirements.
- Verified identification before serving customers to comply with state law.
- Poured beer or wine and mixed consistent cocktails quickly while collecting payment and operating cash register to deliver efficient service.
- Checked daily requisition and placed orders to maintain well-stocked bar and boost profits.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Education
High School Diploma -
Cumberland Regional High School
Bridgeton, NJ06.2001
Summary
- Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals.
Skills
- Multitasking Abilities
- Critical Thinking
- Planning and Coordination
- MS Office
- Problem-Solving
- Analytical and Critical Thinking
- Attention to Detail
- Data Entry
- Information intake
- Flexible and Adaptable
- Team player
- Compassionate Client Care
- Professional Relationships
- Schedule Management
- Housekeeping
- Emergency Communications
- Scheduling
- National Crime Information Center (NCIC)
- Operate Switchboards
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield
Timeline
Receptionist
Inspira Urgent Care and Occupational Health
03.2024 - Current
Communication Operator
Inspira Health
08.2023 - 03.2024
Home Health Aide
Always Best Care
03.2023 - 08.2023
Cashier
Nylon Package
05.2022 - 03.2023
Communication Operator
South Woods State Prison
08.2008 - 10.2021
Barmaid
Bridgewater Pub
03.2003 - 08.2008
High School Diploma -
Cumberland Regional High School
Similar Profiles
OCTAVIA OATIESOCTAVIA OATIES
Medical Assistant /Lead Patient Access Representative at Ochsner Urgent Care & Occupational HealthMedical Assistant /Lead Patient Access Representative at Ochsner Urgent Care & Occupational Health
Carol PatrickCarol Patrick
Medical Assistant at Advanced Urgent Care & Occupational MedicineMedical Assistant at Advanced Urgent Care & Occupational Medicine
Marrielle HernandezMarrielle Hernandez
Clinical Technician at Inspira Urgent CareClinical Technician at Inspira Urgent Care