Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kristen Vitek

Ann Arbor,MI

Summary

Versatile and results-oriented, I leveraged my customer support and engagement skills at Oasis Hot Tub Gardens to maintain a 5-star rating as a Rover Pet Sitter. Proficient in Microsoft Office and Google Suite, I excel in creative problem-solving and efficient time management, ensuring high customer satisfaction and operational excellence.

Overall, I work hard for results and learn competitively.

Overview

14
14
years of professional experience

Work History

Pet Sitter

Self-employed / Rover.com
Ann Arbor, US
02.2011 - Current
  • High customer satisfaction. Maintained a 5 star rating.
  • Strong time management and organizational skills.
  • Implemented pet owners' specific care routines for schedule consistency.
  • Addressed pet behavior issues with clients to devise effective solutions.
  • Profile: https://www.rover.com/sit/kristv01981

Sales Associate

Oasis Hot Tub Gardens
Ann Arbor, US
05.2022 - 08.2022
  • Booked reservations and provided service info by phone.
  • Fast front desk check ins, and walk-in bookings.
  • Cleaned rooms quickly and efficiently.
  • Maintained inventory, and made lists for required supplies.
  • High customer service satisfaction.
  • Skilled in promoting/selling various products

Cafeteria Staff Member

Real Food On Campus
Mount Pleasant, US
08.2019 - 03.2020
  • Maintained beverage/food/stocking stations
  • Customer service, resolved complaints and provided assistance.
  • Recorded inventory and restocked, following Safety/Food regulations.
  • Assisted with setting up for special events in the cafeteria.
  • Operated cash registers and handled transactions, providing accurate change and receipts.

Education

Bachelor of Science - Business Administration in Information Systems

CENTRAL MICHIGAN UNIVERSITY
Mount Pleasant, MI
05-2023

High School Diploma -

SKYLINE HIGH SCHOOL
Ann Arbor, MI
05.2018

Skills

  • Microsoft Office Suite
  • Google Suite
  • Coding familiarity (Python, JavaScript, SQL)
  • Database familiarity (Microsoft Access, Oracle, MySQL, and SAP)
  • BSBA familiarity (Finance, Accounting, Economics, HR, Marketing, Management, Strategies, Jargon and Ethics)

  • Customer Support and Engagement
  • Creative and Adaptive Problem-solving
  • Product Demonstrations and Promotional Support
  • Efficient Time Management
  • Friendly and Outgoing
  • Reliable and Punctual

Languages

Japanese
Limited
South Korean
Elementary

Timeline

Sales Associate

Oasis Hot Tub Gardens
05.2022 - 08.2022

Cafeteria Staff Member

Real Food On Campus
08.2019 - 03.2020

Pet Sitter

Self-employed / Rover.com
02.2011 - Current

Bachelor of Science - Business Administration in Information Systems

CENTRAL MICHIGAN UNIVERSITY

High School Diploma -

SKYLINE HIGH SCHOOL

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