Summary
Overview
Work History
Education
Skills
Timeline
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Krista Abbruzzese

Staten Island,NY

Summary

Results-driven Senior Human Resources professional with demonstrated success establishing relationships and optimizing organizational structures. Talent in evaluating current strategies and making proactive improvements to capitalize on changing conditions and retain top talent. Values workforce development as overall corporate success strategy. Always pursuing ways to maximize efficiency, employee satisfaction and cost savings.

Overview

16
16
years of professional experience

Work History

Human Resources Business Partner Consultant

Conduent – Transportation Group
12.2021 - Current
  • Managed team of HR staff and oversaw completion of implementations, initiatives, and day to day HR operations.
  • Provided updates on HR policy changes to employees to satisfy compliance and state laws.
  • Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
  • Fostered cross-functional relationships to connect managers and employees and improve overall communication strategy.
  • Advised department heads regarding appropriate administration of the Collective Bargaining Agreement, procedures, rules, regulations, and corporate compliance
  • Talent Review Management with Senior Leadership
  • Implemented new HR policies and guidelines in accordance with laws and regulations
  • Fostered and championed cross team collaboration with other groups in the organization
  • Worked with leaders to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Created and implemented forward-thinking initiatives in partnership with business leaders to contribute to the success of the organization and operate efficiently
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Liaised between multiple business divisions to improve communications.
  • Structured compensation and benefits for business units according to market conditions and budget demands, improving retention.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Promoted employee buy-in of organizational objectives by regular town hall meetings with associates.
  • Achieved favorable company outcomes with labor union negotiations by using successful collective bargaining strategies.
  • Decreased process lags and increased efficiency through automation.
  • Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.

Senior Human Resources Analyst/HR Generalist

Conduent
Staten Island, NY
09.2015 - Current
  • Incorporated employee feedback to improve processes and strategic long-term business plans.
  • Helped improve operations by showing clear connection between current policies and business results.
  • Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
  • Reduced grievances and arbitration needs by educating front line managers on techniques for enhancing interactions between labor and leadership. Successful outcome in arbitration
  • Managed and performed all grievance and labor relations programs
  • Advised department heads regarding appropriate administration of Collective Bargaining Agreement, procedures, rules, regulations, and corporate compliance
  • Worked with legal counsel and on litigation, arbitration, and NLRB cases in gathering, compiling, and generating information needed
  • Managed associate Performance Review system for over 500 Union/Non Union associates
  • Tracking and maintaining status of all employee reviews
  • Successfully completed negotiation of union contract as company representative
  • Developed and maintained courteous and effective working relationships.
  • Managed internal Human Resources team of 4
  • Created and implemented internal HR SharePoint site to streamline and increase efficiency on projects for HR team
  • Partnered with Managers and leaders to ensure associate adherence to policies and procedures in line with CBA as well as non-bargaining unit associates
  • Oversight of disciplinary program for all employees inclusive of management
  • Created and implemented new training programs for all Salaried Managers as well as Hourly Employees
  • Assisted in implementing and conducting User Acceptance training for GEMS new HRIS platform company wide
  • Conducted internal HR file audit to ensure all proper documentation is correct in employee files and update any missing items, in correspondence with corporate and legal guidelines
  • Implemented new HR policies and guidelines in accordance with laws and regulations

Senior Human Resources Manager

Levy’s Restaurants at the Barclays Center, Brooklyn NETS
Brooklyn, NY
05.2014 - 09.2015
  • Managed and performed all recruitment activities (Posting of position, screening of resumes, interviewing of top candidates, background checks, pre-employment drug test, and ultimately extending offers to top candidate)
  • Managed and created Team Member Performance review system for over 900 employees
  • Tracking and maintaining status of all employee reviews
  • Ensured all employees adhered to policies, and procedures within employee handbook and additional venue policies
  • Performed write ups and disciplinary actions for all employees
  • Participated in Brooklyn’s Best Disney Ambassador training (to ensure customer service at its highest level in partnership with Disney)
  • Coordinated and implemented new training programs for all Salaried Managers as well as Hourly Employees
  • Recruited 600 + employees for Brooklyn Net’s 2014/2015 season
  • Performed New Hire Orientation for 600+ employees
  • Maintain all employee files for 900+ employees
  • Implemented and designed internal HR file audit to ensure all proper documentation is correct in employee files and update any missing items, in correspondence with corporate and legal guidelines to ensure maximum bonus
  • Performed and closed all payroll functions in Kronos for 900+ employees in payroll coordinators absence
  • Scheduling of all team members in an event based property using the Kronos system
  • Implemented new HR policies and guidelines in accordance with laws and regulations
  • Assisted in creation of new and improved employee handbook for an upscale guest driven setting and to minimize employee disciplinary action by ensuring all policies are written clear and precise
  • Completed all unemployment claims with a 98% win rate
  • Administered FMLA leaves as well as Union Leave of Absences
  • Acted as Director of Human Resources in the roles vacancy
  • Union Grievances and participated in CBA renewal negotiation
  • Managed an internal Human Resources team of 3.

Human Resources and Payroll Manager

10.2012 - 04.2014
  • Implemented and electronic filing system for employee files, creating more work space, and efficient ways of researching when historical employee data was needed
  • Implemented and trained all employees on usage of ADP Workforce Now with Time and Attendance
  • Managed and completed weekly, bi-weekly, semi-monthly, and monthly payroll for 500+ union and non-union employees in multiple states
  • Scheduled all drivers and dispatchers for a 24/7 operation
  • Performed all disciplinary actions
  • Established an employee handbook for a small company and trained existing employees to get up to speed with new policies
  • Set-up and maintained all garnishments and deductions (tax levies, child support, benefits, and 401k)
  • Researched and responded to all payroll related questions via email, phone and in person
  • Recorded and approved all vacation and sick time
  • Benefits consulting to all employees

Human Resources & Payroll Manager

Sandy Hook Pilots Association
Staten, NY
02.2012 - 04.2014
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for [Number] new employees.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Recruited top talent to maximize profitability.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
  • Adhered to federal and state guidelines and managed payroll and benefits for over [Number] employees.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Liaised between multiple business divisions to improve communications.

Human Resources Manager & Payroll Coordinator

Almar Sales Company
Edison, NJ
09.2009 - 09.2011
  • Accurately processed weekly and bi-weekly payroll using ADP Pay Expert and EZ-Labor for 600+ employees
  • Calculated and processed commissions for sales employees
  • Completed uploads of payroll such as bonuses, and commission into the payroll system
  • Entered and maintained all new hires, terminations, and various status changes of employees
  • Searched, interviewed, and recruited all new talent for the entire company
  • Set up and maintained all garnishments and deductions (tax levies, child support, benefits, and 401k)
  • Performed benefits consulting for all employees
  • Maintained and calculated all employee time in Excel
  • Recorded and approved all requested vacation time as well as sick time
  • Supervised all sales employees
  • Performed all employee disciplinary actions in accordance with employee hand book
  • Revised, Updated, and Distributed new and improved employee handbook in order to keep up with new human resources policies

Human Resources & Payroll Assistant

Electrical Installations, Inc
Cranford, NJ
07.2007 - 05.2009
  • Assisted with payroll data entry in ADP for union and non-union employees for 1000+ employees in multiple states
  • Consulted all employees for benefits and 401k also completed all enrollments
  • Reconciled payroll, deductions, and benefits to the General Ledger
  • Entered all 401k data into Prudential online system
  • Assisted in all audits of the Payroll Department
  • Scheduled and assisted the Human Resources Manager in all interviews
  • Entered all new hires into ADP
  • Performed, gathered, and verified all I-9’s, and background checks for new hires
  • Recorded and maintained all vacation and sick time in Microsoft Excel
  • Verified and resolved all time in ADP Time and Attendance before sending payroll data to the Human Resources Manager
  • Created and mailed all union reports and payments to the unions
  • Created and mailed all tax payments
  • Entered all 401k information into Cigna, generated and processed EFT’s for payment of the 401k
  • Checked and entered data into all unemployment forms from various states
  • Maintained, filed, and entered all information and paperwork in HRIS system
  • Implemented electronic employee files filing system
  • Settled all discrepancies on benefits statements to an excel spreadsheet containing each employees benefit plans

Education

Bachelor of Science - Human Resources Management

Kaplan University
Remote
05.2012

Diploma - Human Resources Management

Alison Continuing Education
Remote
03.2011

High School Diploma -

South Plainfield High School
South Plainfield, NJ
06.2007

Wage and Hour Law Certified Sensitivity and Harassment Certification - Legal Compliance

New York Department of Labor
Brooklyn, NY
06.2014

Skills

  • Highly proficient in Labor Laws
  • Great communication skills, highly organized, and dependable
  • Union CBA interpretation and negotiation
  • Optimizing Performance
  • Organizational Systems
  • HR Transformation
  • Program Analysis & Modification
  • Employee & Labor Relations Oversight
  • Employee Performance Management
  • Dispute Mediation
  • HR Strategy & Best Practices
  • Improving Employee Engagement
  • Organizational Structure
  • Operational Efficiency
  • Onboarding, Training and Development

Timeline

Human Resources Business Partner Consultant

Conduent – Transportation Group
12.2021 - Current

Senior Human Resources Analyst/HR Generalist

Conduent
09.2015 - Current

Senior Human Resources Manager

Levy’s Restaurants at the Barclays Center, Brooklyn NETS
05.2014 - 09.2015

Human Resources and Payroll Manager

10.2012 - 04.2014

Human Resources & Payroll Manager

Sandy Hook Pilots Association
02.2012 - 04.2014

Human Resources Manager & Payroll Coordinator

Almar Sales Company
09.2009 - 09.2011

Human Resources & Payroll Assistant

Electrical Installations, Inc
07.2007 - 05.2009

Bachelor of Science - Human Resources Management

Kaplan University

Diploma - Human Resources Management

Alison Continuing Education

High School Diploma -

South Plainfield High School

Wage and Hour Law Certified Sensitivity and Harassment Certification - Legal Compliance

New York Department of Labor

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Krista Abbruzzese