Krista Anderson-Royston
East Syracuse,NY
Summary
Client-focused self-employed hairstylist/nail technician and former front desk coordinator with a strong passion for delivering exceptional customer service, seeking a position as a customer service representative where I can leverage interpersonal skills, keen attention to detail, and ability to meet customer needs.
Overview
14
14
years of professional experience
Work History
Self-Employed Hair Stylist/Nail Technician
Self-employed
02.2010 - Current
- Successfully operated as a self-employed hair stylist/nail technician, delivering personalized services to clients while managing all aspects of business operations.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Maintained compliance with regulatory standards and safety requirements.
Front Desk Coordinator/Hairstylist
That Hair Place
01.2015 - 01.2018
- Managed front desk operations, including appointment scheduling, client inquiries, and inventory management.
- Developed strong relationships with clientele, fostering loyalty and repeat business.
- Entered and updated sensitive customer information during check-ins.
- Used salon software to maintain and update records of internal data.
- Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.
Education
Cosmetology License -
OCM BOCES
Liverpool, NY06.2017
Nail and Waxing License -
Continental School of Beauty
Syracuse, NY01.2010
High School Diploma -
East Syracuse-Minoa High School
East Syracuse, NY06.2002
Skills
- Proven ability to build and maintain strong client relationships
- Familiarity with inventory management and product knowledge
- Excellent communication abilities, both verbal and written
- Detail-oriented and adept at multitasking in fast-paced environments
- Knowledge of retail sales processes and customer-oriented approach
- OSHA Compliance
- Quality Control
- Customer Service
References
References available upon request
Timeline
Front Desk Coordinator/Hairstylist
That Hair Place
01.2015 - 01.2018
Self-Employed Hair Stylist/Nail Technician
Self-employed
02.2010 - Current
Cosmetology License -
OCM BOCES
Nail and Waxing License -
Continental School of Beauty
High School Diploma -
East Syracuse-Minoa High School
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