Krista Anthony
Brooklyn
Summary
Dynamic Administrative Manager with extensive experience in healthcare, excelling in operations management and credentialing processes. Proven leadership in optimizing departmental efficiency and enhancing team collaboration. Skilled in Microsoft Office and strategic thinking, consistently delivering results while maintaining confidentiality and compliance in fast-paced healthcare environments. Decisive Administrative Manager manages team members and handles business operations with sound judgment and reasoned thinking. Highly resourceful with proven history of tackling complex projects with superior results. Proficient in managing schedules, coordinating departmental events, and producing spreadsheets. Dedicated and decisive leader with a strategic and forward-thinking mindset, offering several years of experience. Analytical problem-solver and persuasive communicator with talent for creative solutions.
Overview
10
10
years of professional experience
Work History
Administrative Manager
NYC Health & Hospitals – Elmhurst Hospital / Mount Sinai Services
01.2023 - Current
- Manages the operation of the clinical departmental office: prepares and oversees the preparation of physician and other clinical credentialing materials, the Director's confidential correspondence, and payroll/timesheets for submission to the Payroll system.
- Supervise the provision of secretarial support for the Director of Service, Administrative Manager, and clinical departmental office: Word-processing/typing, prepare QA meetings, and take minutes.
- Oversee and coordinate the daily operations of the clerical and administrative team, ensuring accuracy, efficiency, and adherence to the hospital policies.
- Prepare the radiologist's weekly, on-call, vacation, and conference schedules.
- Supervises office clerical personnel, delegates routine work to subordinates, checks the work product for accuracy, and retains responsibility for delegated tasks.
- Liaison Function: Performs as a departmental liaison with HHC Administration and Mount Sinai management.
- Confidentiality and Privacy: Maintains the confidentiality of all departmental information.
- Manage the attendings' credentialing and onboarding process; ensure that medical staff maintain their credentials and licenses.
- Credentialing: Prepare and submit applications for per diem opportunities, and verify documentation.
Administrative Manager
NYU Langone Health
Brooklyn
08.2020 - 10.2022
- Oversees the operations of the surgery department, is the point person for faculty needs, and allocates office space.
- Supports leadership in problem-solving and project planning/coordination to ensure efficient services.
- Manage the department’s yearly budget, and ensure the expenses do not exceed the department’s allocated budget.
- Supervise and train new administrative staff.
- Work with HR regarding new job postings for the department, scheduling interviews, and leave submissions.
- Keep management informed by reviewing, analyzing reports, and summarizing information.
- Act as the unit project manager, including planning and creating timelines, identifying milestones, and documenting project progress.
- Payroll: Manage timekeeping, and submit payroll for administrative staff, nurses, and residents.
- Runs reports and audits timecards against various pay rules assigned, utilizing the appropriate data views.
- Assists in the development and execution of goals and objectives, serves as a primary point of contact for all administrative issues, and data collection and analysis.
- Credentialing: Prepare and submit applications for moonlighting opportunities, and verify documentation.
- Manage the attendings' credentialing and onboarding process; ensure that medical staff maintain their credentials and licenses.
Administrative Coordinator
NYU Langone Hospital-Brooklyn
Brooklyn
10.2016 - 07.2020
- Computer Systems/Reporting; AMION: for uploading on-call schedules; KRONOS/MYTIME: manage departmental hours and schedules; EPIC
- Support the Chief of Surgery and Chief of Otolaryngology: Manage complex schedule, submit and monitor the chief’s reimbursements
- Supervise the surgery clerkship program; responsible for onboarding/off-boarding medical students and residents, creating their schedules, and submitting their grades upon completion of rotation; provide administrative support and training
- Schedule, facilitate, and take minutes for faculty meetings, data collection, and analysis
- Maintains schedules/calendars, screens, and handles telephone communications; evaluates incoming and outgoing correspondence and prepares responses as appropriate
- Coordinates and oversees the day-to-day management of supplies, equipment, and facilities for the office, as appropriate, including maintenance, inventory management, logistics, security, and related activities.
- Submit supplemental payment for on-call hours
Administrative Associate – Temp position
Winston Resources - Temp Agency - NYU Langone
Manhattan
05.2016 - 09.2016
- Computer Systems/Reporting: AMION for uploading on-call schedules; EPIC.
- Support the Chief of Surgery and Chief of Otolaryngology: Manage a complex schedule, submit, and monitor the chief’s reimbursements.
- Supervise the surgery clerkship program; responsible for onboarding and off-boarding medical students, creating their schedules, and submitting their grades upon completion of the rotation; provide administrative support and training.
- Answer phone calls, and respond to messages promptly.
Case Manager Associate
AXION Staffing Temp Agency
Manhattan
07.2015 - 04.2016
- Verified member eligibility and benefits using ePaces and CareConnect.
- Responded to requests from providers for in-patient, out-patient, ambulatory surgery, and ER.
- Referred cases that required authorization and/or clinical review to the appropriate Utilization/Care Management Network Team Nurse or Case Manager; assisted nursing with authorizations, timesheets, and evaluations.
- Coordinated patient discharges, facilitated patient satisfaction calls, and distributed questionnaires.
- Participated in DSRIP meetings, Chambers of Commerce meetings, and other healthcare management meetings.
Education
Master of Healthcare Administration - Utica, NY
Utica University
Utica, NY08.2022
Bachelor of Science - Health Care Management
State University of New York at Empire State College
Saratoga, NY05.2014
Skills
- Time management
- Decision making
- Self-motivation
- Strategic thinking
- Effective communication
- Organizational skills
- Analytical skills
- Operations management
- Administrative expertise
- Leadership and management
- Problem solving
- Innovation strategies
- Credentialing management
- Schedule coordination
- Team collaboration
- Staff supervision
- Scheduling proficiency
- Office administration
References
References upon request
Degree
MHA
Professional Development
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); Adobe Acrobat
- PeopleSoft Suite (Business Intelligence, Procurement, Financials), FOCUS, MSS (Manager Self Service)
- Kronos, MyTime, Cactus, AMION, New-Innovation, Concur, EPIC
Timeline
Administrative Manager
NYC Health & Hospitals – Elmhurst Hospital / Mount Sinai Services
01.2023 - Current
Administrative Manager
NYU Langone Health
08.2020 - 10.2022
Administrative Coordinator
NYU Langone Hospital-Brooklyn
10.2016 - 07.2020
Administrative Associate – Temp position
Winston Resources - Temp Agency - NYU Langone
05.2016 - 09.2016
Case Manager Associate
AXION Staffing Temp Agency
07.2015 - 04.2016
Master of Healthcare Administration - Utica, NY
Utica University
Bachelor of Science - Health Care Management
State University of New York at Empire State College
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