Krista Atkinson

• Effectively resolved insurance rejections and other billing issues.
• Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
• Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
• Provided medication therapy management to patients using Outcomes and Mirixa.
• Contributed to a positive workplace culture by fostering open communication channels among team members and promoting professional development opportunities.
• Provided comprehensive staff support during peak hours, effectively managing increased workload without compromising quality of service or patient safety.
• Recommended OTC devices or medication options to help mitigate individual symptoms.
• Received and accurately processed written prescriptions from customers using medical computer system.
• Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
• Communicated regularly with physicians, nurses, insurance companies and managed care organizations.
• Optimized workflow processes for faster prescription filling, resulting in improved patient satisfaction levels.
• Effectively prioritized tasks and organized workflow to increase efficiency.
• Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
• Managed drug and supply inventories.
• Advised patients on medication side effects and contraindications and explained proper administration.
• Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
• Improved pharmacy efficiency by training new staff pharmacists and pharmacy technicians on proper procedures and protocols.

Helped start a new pharmacy and develop a work flow for staff to follow when processing and dispensing patients medications which enabled an accurate and efficient filling process.

• Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
• Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
• Supervised and coached team of pharmacy technicians and trainees.
• Assisted other pharmacy staff with drug inventory, purchasing and receiving.
• Maintained effective level of medicines and supplies to meet expected demand.
• Taught patients how to use medical devices such as glucose meters and oximeters.
• Managed department budgets.
• Supervised dispensation of controlled substances using careful oversight and audit procedures.
• Vaccinated patients to provide immunity against influenza, pneumonia and other diseases.
• Interviewed, hired and trained technicians and other support staff.
• Reviewed patient medication profiles and medical records to screen for appropriate drug selection, dosing, contraindications, side effects and therapeutic outcomes.
• Maintained appropriate drug records and completed reports as necessary.
• Ordered and sold medication and other stock.
• Responded to questions and discussed side-effects of specific brand-name and generic pharmaceuticals.
• Recommended OTC devices or medication options to help mitigate individual symptoms.
• Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
• Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
• Led team of 3 technicians in interpreting, validating, and filling prescription orders and counseling customers on medications, appropriate dosage and self-administration schedules, side effects, and possible interactions.
• Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
• Improved patient care by providing accurate medication information and counseling services.
• Supervised the ordering process for pharmaceuticals while monitoring stock levels to prevent shortages or overstocking situations.
• Developed strong relationships with customers by addressing their concerns and providing personalized service.
• Implemented strategies for improving workflow efficiency within the pharmacy environment while maintaining strict quality control standards.
• Participated in community health events, offering advice on medications and raising awareness about the role of pharmacists in healthcare.
• Participated in quality improvement initiatives aimed at enhancing patient care and pharmacy services provided.
• Educated patients on proper medication usage, side effects, and potential interactions, promoting safety and adherence.
• Administered prescription medications to public.
• Enhanced customer satisfaction through efficient prescription processing and timely delivery.
• Conducted regular medication reviews to identify potential issues or discrepancies in patient prescriptions.
• Streamlined pharmacy operations by implementing inventory management systems and reducing waste.
• Recruited, trained and managed staff members.
• Maintained up-to-date knowledge of industry trends, regulations, and best practices through continuing education courses and professional networking.
• Ensured compliance with all federal, state, and local laws pertaining to pharmacy practice as well as company policies and procedures.
• Served as a mentor for new hires by sharing knowledge on best practices within retail pharmacy settings.
• Provided advice on health issues, symptoms, and medications.
• Managed pharmacy staff scheduling, training, and development, fostering a cohesive and high-performing team environment.
• Coordinated with insurance companies to resolve billing disputes, ensuring timely reimbursement for pharmacy services rendered.
• Entered orders into database, verified insurance and prepared medications.
• Collaborated with healthcare providers to optimize drug therapy outcomes for patients.
• Advised patients on medication side effects and contraindications and explained proper administration.
• Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
• Effectively prioritized tasks and organized workflow to increase efficiency.