Krista Beals
Pinole,CA
Summary
Facilitates positive and productive interactions between workers, leaders and union representatives. Successful background reaching consensus and smoothing relations to maximize success of negotiations. Articulate and decisive professional with respectful and resourceful approach.
Overview
23
23
years of professional experience
Work History
Union Steward/ Protege to the Great Bandito
National Association Of Letter Carrier Branch 1111
Richmond, CA
01.2020 - Current
- Mediated discussions between employer and employee representatives in attempt to reconcile differences.
- Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
- Oversaw investigations into discrimination, sexual harassment or other workplace claims.
- Spearheaded negotiation of workplace claims according to union contracts as union representative.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
City Letter Carrier
United States Post Office
Vallejo, CA
11.2018 - Current
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Worked closely with other employees in mail office and handled various administrative tasks.
- Planned and cased mail in sequence of delivery for designated route.
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
- Delivered packages and mail to business and people in local area.
- Picked up outgoing mail from letter boxes and in person from customers.
- Distributed mail on foot to residences and businesses,
Bookkeeper
Forklift Mobile, Inc.
Vallejo, CA
07.2010 - 06.2020
- Maintained and processed invoices, deposits and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Reviewed and filed financial documents, accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
- Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
- Established QuickBooks accounting system to reflect accurate financial records.
- Calculated deductions and processed payroll for employees.
- Reported financial data and updated financial records in ledgers and journals.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Verified accurate recordkeeping processes, reducing financial inconsistencies.
Grocery Manager
Albertsons
Spokane, WA
05.2006 - 07.2013
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Performed key tasks to promote inviting grocery store appearance.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Reviewed inventory levels on bi-weekly basis and placed orders for products and merchandise for restocking purposes.
- Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
- Orchestrated performance-oriented environment by closely supporting team members.
- Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Scheduled employees for daily work shifts, taking into account customer traffic and employee strengths.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion
Education
Business Management
University of Phoenix
Phoenix, AZSkills
- Collective Bargaining Agreements
- Union Negotiations
- Document Organization
- Disciplinary Procedures
- Internal Investigations
- Reading Comprehension
- Management Interaction
- Time Management
- Grievance Procedures
- Complex Problem-Solving
- Creative Solutions
- Proactive Communication
- Employee Engagement
- Coordination and Collaboration
Timeline
Union Steward/ Protege to the Great Bandito
National Association Of Letter Carrier Branch 1111
01.2020 - Current
City Letter Carrier
United States Post Office
11.2018 - Current
Bookkeeper
Forklift Mobile, Inc.
07.2010 - 06.2020
Grocery Manager
Albertsons
05.2006 - 07.2013
Business Management
University of Phoenix
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