Summary
Overview
Work History
Skills
Certification
Accomplishments
Timeline
Hi, I’m

Krista Branch

Fort Worth,TX

Summary

Detail-oriented Marketing student with hands-on experience as a Community Manager, adept at client engagement, sales, and operational oversight. Skilled in contract negotiation, client support, and event planning to foster community success. Demonstrates strong leadership in achieving occupancy and retention goals while prioritizing client satisfaction.

Overview

6
years of professional experience
1
Certification

Work History

Kinty Jones Heating and Cooling
Bentonville, AR

Social Media Content Creator
08.2019 - 05.2020

Job overview

  • Create, reviewed, and edited content for social media advertisement
  • Research social media trends and implemented them to optimize content

Coldwell Banker
Bentonville, AR

Apprenticeship
08.2019 - 05.2020

Job overview

  • .Assist in property showings and open houses by preparing the property and greeting potential buyers
  • Assist in gathering information on properties, including market values and neighborhood data
  • Create and send newsletters with engaging updates, fun facts about the real estate market, and events going on in Northwest Arkansas

Lucid Private Offices
Grapevine, TX

Community Manager
05.2024 - Current

Job overview

  • Complete client onboarding and offboarding processes, ensuring seamless transitions and high levels of satisfaction. Cultivate strong relationships with clients, addressing their needs and feedback to enhance their workspace experience.
  • Collaborate with the sales team to manage incoming leads. Conduct comprehensive site visits, tailor solutions to prospective clients needs, and finalize on site visit agreements.
    Design and customize client agreements, utilizing a deep understanding of client requirements and company offerings to draft clear agreements.
    Act as a key point of contact for existing clients, providing ongoing support, resolving issues, and identifying opportunities for additional services or upgrades.
    Facilitate effective communication between sales and cx sales team to optimize workflows and support business growth.
  • Support community coordinators in the execution of their daily tasks to upkeep and maintain the community.
  • Accountable for the overall operation and success of the community, as well as achieving results and meeting goals related to client occupancy.

Rhonda Porter
Bentonville, AR

Assistant
12.2023 - 04.2025

Job overview

  • Assist in open houses
  • Develop marketing strategies
  • Create, review, and edit content for social media

Lucid Private Offices
Grapevine, TX

Community Coordinator
05.2024 - 05.2024

Job overview

  • Schedule daily usage of the conference and boardrooms, day offices, and coworking usage.
  • Assist Community Manager in the process of onboarding and offboarding of clients.
  • Update client information to client management software.
  • Assist sales team by touring prospective clients.
  • Build, promote, and nurture client community relationships and involvement.
  • Assist Community manager with administrative tasks, organizing monthly community events, and any client upgrade requests.

Skills

  • Microsoft Office: PowerPoint, Excel, Word
  • Administrative Support
  • Client Relations
  • Data Entry
  • Property Tours
  • Calendar Management
  • Marketing and Advertising
  • Social Media Engagement

Certification

  • Content Marketing Certification
  • Social Media Marketing Certification

Accomplishments

  • Presidents List Spring 2021, Dean's List Fall 2022
  • Member of Phi Theta Kappa Honor society

Timeline

Community Manager

Lucid Private Offices
05.2024 - Current

Community Coordinator

Lucid Private Offices
05.2024 - 05.2024

Assistant

Rhonda Porter
12.2023 - 04.2025

Social Media Content Creator

Kinty Jones Heating and Cooling
08.2019 - 05.2020

Apprenticeship

Coldwell Banker
08.2019 - 05.2020

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Krista Branch