Krista Cardoza
Oakridge,OR
Summary
Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Executive Director
Cascade Living Group
11.2021 - 02.2022
- Worked closely with organizational leadership and board of directors to strategically affect operational direction.
- Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
- Created promotional materials and provided insightful information to social media, websites and print media to educate public.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
Resident Care Coordinator
Compass Senior Living
05.2016 - 11.2021
- Review inventory, assessed needs and placed monthly orders to keep stock available for employees
- Recruited and hired new employees based on company needs and culture
- Trained employees in proper operational procedures and shared company policies and regulations
- Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines
- Attended departmental meetings, providing feedback to enhance future performance
- Created agendas and communication materials for team meetings
- Created work schedules to provide quality of service to customers as well as maintain employee satisfaction
- Collaborated with staff members to plan training seminars and team-building events
- Coordinated activities of med techs and provided training to improve skills
- Earned reputation for good attendance and hard work
- Handled all delegated tasks, including monthly reporting to the department of human services and audits
- Handled all delegated tasks, including budgeting and accounting
- Learned budgeting and accounting to support business needs.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Assistant Manager
ARS Fresno
01.2005 - 12.2007
- Enforced company policies and procedures to strengthen operational standards across departments
- Coached and mentored employees by delivering training, guidance, and performance monitoring
- Planned and prepared workflow schedules, delegating tasks for 20-member team
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency
- Conducted job interviews, lead employee performance evaluations with constructive
- Feedback and rewarded top sales performers to attract and retain top-quality personnel
- Managed personnel scheduling, facilitating adequate coverage to meet demand
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction
- Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies
- Delegated daily tasks to team members to optimize team productivity
- Supported sales management initiatives to optimize business development
Assistant Manager
Texaco
07.2001 - 01.2005
- Enforced company policies and procedures to strengthen operational standards across departments
- Coached and mentored employees by delivering training, guidance, and performance monitoring
- Planned and prepared workflow schedules, delegating tasks for 25-member team
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel
- Delegated daily tasks to team members to optimize team productivity.
CNA
Tillamook Care center
07.2001 - 02.2003
- Responded to patient alarms and needs-assessment requests to identify course of treatment
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate
- Documented patient intake and dietary requirements and assisted with feeding
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness
- Managed and maintained patient rooms, shared-living areas and nursing stations
- Consulted with nurses to develop patient care plans and evaluate treatment options
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status
- Provided hands—on nursing care under direct RN Supervision, Adhering to medical center policies and procedures
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
- Exhibited compassionate care and communication regarding issues surrounding death and dying
- Collected specimens, monitored vitals, and maximized patient comfort
- Documented information in patient charts and communicated status updates to interdisciplinary care team
- Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
Education
High School Diploma -
Tillamook High School
06.2002
Skills
- CPR certified
- Charting Master
- EMAR proficiency
- Encoder Pro Expert
- HIPPA Understanding
- Team Building
- Organization
- Customer Service
- Relationship Development
- Team Management
- Administrative Support
- First AID/AED
- Supervision
- Training and Development
- Policy and Procedure Adherence
Certification
- Licensed Executive Director - November 2021
- Resident Care Coordinator Training - 2018
Timeline
Executive Director
Cascade Living Group
11.2021 - 02.2022
Resident Care Coordinator
Compass Senior Living
05.2016 - 11.2021
Assistant Manager
ARS Fresno
01.2005 - 12.2007
Assistant Manager
Texaco
07.2001 - 01.2005
CNA
Tillamook Care center
07.2001 - 02.2003
High School Diploma -
Tillamook High School
- Licensed Executive Director - November 2021
- Resident Care Coordinator Training - 2018
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