Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krista Cohen

North Richland Hills,TX

Summary

Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Dependable successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

8
8
years of professional experience

Work History

Server/Bartender

Wittens Sports Bar
07.2019 - 10.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Professional Cleaner

The Cleaning Authority
01.2017 - 10.2019
  • Used time management and efficient cleaning methods to meet deadlines.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.

Accounting Assistant

Family Christian Doors
04.2016 - 04.2017
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Maintained accurate and complete documentation to facilitate accounting and filing functions.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Used accounting software to prepare weekly and monthly financial reports.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Transferred data and documents to facilitate system migration and software updates.

Education

GED -

GED Academy
Online

Skills

  • Order Management
  • Order Delivery Practices
  • Guest Engagement
  • Food Inspection

Timeline

Server/Bartender

Wittens Sports Bar
07.2019 - 10.2023

Professional Cleaner

The Cleaning Authority
01.2017 - 10.2019

Accounting Assistant

Family Christian Doors
04.2016 - 04.2017

GED -

GED Academy

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Krista Cohen