Summary
Overview
Work History
Education
Skills
Timeline
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KRISTA COLAROSA

KRISTA COLAROSA

Brandon,FL

Summary

I am a reliable employee with time management and teaming abilities. I am dedicated to completing work on time and going above and beyond with each activity. I have excellent work ethic and attendance record. I am also dedicated to offering exceptional assistance to team members and clients along with being skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. I am positive and upbeat and have strong relationship building abilities.

Overview

7
7
years of professional experience

Work History

Nanny

Sittercity.com
09.2021 - 06.2023
  • Serving as a nanny to two children between the ages of 2 and 5 year old
  • Fulfill a general nanny description and perform all nanny duties and more such as cleaning up toys and disinfecting them, doing dishes and loading and unloading dishwasher, and walking the dogs
  • I am also assigned to fulfill proper care, nurturing and play time with the infant
  • Coordinate their day such as activities, meals, bath time and nap time
  • Drive infants to and from daycare when needed
  • Have also performed live in nanny duties for days or weeks at a time.

Director of Client Care

Ideal Image Medical Spa
08.2021 - 06.2022
  • Interacting with clients in a friendly and professional manner
  • Checking clients in and out of their appointments, pulling charts and filing
  • Answer phones and schedule client appointments
  • Master a basic understanding of each service offering
  • Upsell new areas/services to current clients in order to hit individual monthly target
  • Assist with local marketing events as needed
  • Act as liaison between face, skin, and body specialists and treatment providers
  • Collect and handle payments
  • Confirmation and follow up calls
  • Knowledge of Salesforce such as data entry, usage etc
  • Order office supplies
  • Assist with new clinic openings as needed

Distribution Planner

Spectrum Diversified Designs
03.2021 - 07.2021
  • Develop/ communicate workload plan
  • Evaluate workload and stuff and requirements
  • Provided and create work orders for production
  • Investigate root causes for missed production job and sales order
  • Generate pick sheets and delegate work
  • Review order shortages/ transfer needs
  • Communicate potential component shortages and orders at risk
  • Establish plans to meet customer requirements
  • Collaborating with other leaders to improve production, quality, and communication
  • Supervising efficient operations of the warehouse, providing daily detailed reports to warehouse management and making adjustments during the chefs to ensure efficiency in processes
  • Leading safe work practices in the adherence with Spectrum's safety policies and requirements.

Warehouse Clerical Aide

Best Buy Distribution Center
10.2019 - 02.2021
  • Generates shipping, delivery, customer pick-up and Best Buy direct labels for warehouse processing
  • Enters, verifies, maintains and corrects data on the computer or scanners
  • Counting inventory throughout warehouse
  • Completes DDC reports
  • Checks in delivery trucks that come back to dock at night
  • Enters all third-party labor claims/damages in EZ claims
  • Verifies, maintains and audits issue tracker entries concerning vendor appointments, shipment quality, damage and third-party labor delivery issues
  • Does system DRAFTcleanup through EBOL online
  • Order automating to make sure products go to their designated and correct place whether it be back to stock or ship back to another warehouse.

Assistant Manager

Planet Fitness
03.2018 - 10.2019
  • Assists in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians
  • Assists in maintaining a welcoming atmosphere for all members, prospective members and guests by ensuring staffing follows superior customer service guidelines
  • Interviews, hires, trains, and develops high performing staff members
  • Provides support to Club Manager as needed by staffing, scheduling, supervising, ordering supplies, tracking statistics and reports, adjusting payroll, and resolving any escalating workplace issues to ensure a 'Judgement Free' employee and member experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Shift Lead

Planet Fitness
  • Assists management with new hire training in addition to all Member Service Representative responsibilities: answers phones in a friendly manner, greets and checks in members, signs up new members, facilitates member requests, and maintains overall cleanliness of the facility.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Kept employees operating productively and working on task to meet business and customer needs.

Member Service Representative

Planet Fitness
  • Answers phones in a friendly and timely manner to provide exceptional customer service to callers, promotes new member sign-up, checks members into the system upon arrival, takes perspective members on tours of facility, and keeps facility clean.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.

Hostess

BJ's Brewhouse Restaurant
05.2018 - 06.2019
  • Provides a positive first impression of the establishment by providing friendliness and excellent service
  • Manages the flow of guests, seats guests in preferred area, answers incoming calls and provides appropriate service
  • Adheres to sanitation, safety, and alcohol policies of restaurant.

Package Handler

FedEx Ground
12.2017 - 02.2019
  • Assists in facilitating multiple sorts by any means necessary to ensure packages are dispatched according to schedule by fast-paced unloading, loading, scanning and sorting of packages to respective route destinations.
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.

Education

Licensed Esthetician -

Aveda Institute
Brandon, FL
03.2024

Youngstown State University
Youngstown, OH
01.2017

Bethel Park High School
Bethel Park, PA
01.2013

Skills

  • Organization skills
  • Marketing
  • Leadership skills
  • Strong work ethic
  • Adaptability
  • Customer service
  • Employee Training
  • Guest service
  • Team motivation
  • Positive Attitude
  • Team Leadership
  • Customer service focus

Timeline

Nanny

Sittercity.com
09.2021 - 06.2023

Director of Client Care

Ideal Image Medical Spa
08.2021 - 06.2022

Distribution Planner

Spectrum Diversified Designs
03.2021 - 07.2021

Warehouse Clerical Aide

Best Buy Distribution Center
10.2019 - 02.2021

Hostess

BJ's Brewhouse Restaurant
05.2018 - 06.2019

Assistant Manager

Planet Fitness
03.2018 - 10.2019

Package Handler

FedEx Ground
12.2017 - 02.2019

Shift Lead

Planet Fitness

Member Service Representative

Planet Fitness

Licensed Esthetician -

Aveda Institute

Youngstown State University

Bethel Park High School

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KRISTA COLAROSA