Krista Dempsey
Lake Placid,NY
Summary
Accomplished Operations Program Coordinator with a proven track record at the United States Olympic & Paralympic Committee, specializing in program management and strategic planning. Demonstrated ability to enhance system efficiency and coordinate training programs, ensuring a proactive approach to problem-solving. Achieved significant improvements in operational workflows, exemplifying attention to detail and a commitment to excellence.
Overview
8
8
years of professional experience
Work History
Operations Program Coordinator
United States Olympic & Paralympic Committee
Lake Placid, NY
07.2021 - Current
- Act as the lead coordinator and point of contact for OPTC Programs
- Distribute updates to Sports Medicine, Strength & Conditioning, and Dinning as needed.
- Assign housing for all upcoming OPTC programs and assure accurate program records are maintained, with roster updates, schedule adjustments, housing and transportation changes.
- Facilitate regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Administer all components of requirements for OPTC Paperwork, Safe Sport Certification, and background check for all Programs
- Oversee two Operations assistants indirectly by assigning responsibilities to insure accuracy and efficiency within the Operations Department.
- Develop billing statements for each Program that accurately reflect charges based on funding status and send final invoice to each NGB
Operations Assistant
United States Olympic and Paralympic Committee
Lake Placid, NY
12.2020 - 03.2021
- Managed day-to-day department operations with effective workflow coordination.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased customer service success rates by quickly resolving issues.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
Events Team Member
Olympic Regional Development Authority
Lake Placid, NY
11.2019 - 03.2020
- Exceeded client expectations by consistently delivering high-quality events that met their specific needs and preferences.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Assisted in the successful execution of events by setting up and breaking down equipment, signage, and decorations.
Graduate Assistant
University Of South Alabama Recreation Center
Mobile, AL
08.2016 - 05.2018
- Supported the Fitness Director with data entry tasks, ensuring accuracy in record-keeping systems.
- Taught Fitness classes and courses at the Recreation Center.
- Expanded professional network through active participation in university-wide events, conferences, seminars, or training sessions.
- Enhanced class participation by designing fun and engaging group exercise routines that catered to various fitness levels.
- Planned and presented at the Gulf Coast Fitness Expo with 100 participants
Education
Master of Science - Sport Management
University of South Alabama
Mobile, AL05-2018
Bachelor of Science - Health And Physical Education
University of Georgia
Athens, GA05-2016
Skills
- Program Management
- Office Administration
- Proactive Mindset
- Strategic Planning
- Training Coordination
- Attention to Detail
- System Enhancement
Timeline
Operations Program Coordinator
United States Olympic & Paralympic Committee
07.2021 - Current
Operations Assistant
United States Olympic and Paralympic Committee
12.2020 - 03.2021
Events Team Member
Olympic Regional Development Authority
11.2019 - 03.2020
Graduate Assistant
University Of South Alabama Recreation Center
08.2016 - 05.2018
Master of Science - Sport Management
University of South Alabama
Bachelor of Science - Health And Physical Education
University of Georgia