Krista Dempsey
Lake Placid,NY
Summary
Accomplished Operations Program Coordinator with a proven track record at the United States Olympic & Paralympic Committee, specializing in program management and strategic planning. Demonstrated ability to enhance system efficiency and coordinate training programs, ensuring a proactive approach to problem-solving. Achieved significant improvements in operational workflows, exemplifying attention to detail and a commitment to excellence.
Overview
8
8
years of professional experience
Work History
Operations Program Coordinator
United States Olympic & Paralympic Committee
07.2021 - Current
- Act as the lead coordinator and point of contact for OPTC Programs
- Distribute updates to Sports Medicine, Strength & Conditioning, and Dinning as needed.
- Assign housing for all upcoming OPTC programs and assure accurate program records are maintained, with roster updates, schedule adjustments, housing and transportation changes.
- Facilitate regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Administer all components of requirements for OPTC Paperwork, Safe Sport Certification, and background check for all Programs
- Oversee two Operations assistants indirectly by assigning responsibilities to insure accuracy and efficiency within the Operations Department.
- Develop billing statements for each Program that accurately reflect charges based on funding status and send final invoice to each NGB
Operations Assistant
United States Olympic and Paralympic Committee
12.2020 - 03.2021
- Managed day-to-day department operations with effective workflow coordination.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased customer service success rates by quickly resolving issues.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
Events Team Member
Olympic Regional Development Authority
11.2019 - 03.2020
- Exceeded client expectations by consistently delivering high-quality events that met their specific needs and preferences.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Assisted in the successful execution of events by setting up and breaking down equipment, signage, and decorations.
Graduate Assistant
University Of South Alabama Recreation Center
08.2016 - 05.2018
- Supported the Fitness Director with data entry tasks, ensuring accuracy in record-keeping systems.
- Taught Fitness classes and courses at the Recreation Center.
- Expanded professional network through active participation in university-wide events, conferences, seminars, or training sessions.
- Enhanced class participation by designing fun and engaging group exercise routines that catered to various fitness levels.
- Planned and presented at the Gulf Coast Fitness Expo with 100 participants
Education
Master of Science - Sport Management
University of South Alabama
Mobile, AL05-2018
Bachelor of Science - Health And Physical Education
University of Georgia
Athens, GA05-2016
Skills
- Program Management
- Office Administration
- Proactive Mindset
- Strategic Planning
- Training Coordination
- Attention to Detail
- System Enhancement
Timeline
Operations Program Coordinator
United States Olympic & Paralympic Committee
07.2021 - Current
Operations Assistant
United States Olympic and Paralympic Committee
12.2020 - 03.2021
Events Team Member
Olympic Regional Development Authority
11.2019 - 03.2020
Graduate Assistant
University Of South Alabama Recreation Center
08.2016 - 05.2018
Master of Science - Sport Management
University of South Alabama
Bachelor of Science - Health And Physical Education
University of Georgia
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