Krista Dorman

My duties as an office manager are, customer service along with many other duties:

• Maintained filing system for records, correspondence and other documents.
• Ordered supplies and equipment to maintain adequate inventory levels.
• Created spreadsheets in Excel to track accounts receivable
• Answered phone calls, responded to emails, routed mail and coordinated courier services.
• Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
• Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
• Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
• Organized my locations events including holiday parties, team building activities .
• Provided training to new hires on office policies and procedures.
• Managed office inventory and placed new supply orders.
• Monitored payments due from clients and promptly contacted clients with past due payments.
• Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
• Managed, scheduled and coordinated office functions and activities for employees.
• Handled scheduling and managed timely and effective allocation of resources and calendars.
• Used judgment and initiative in handling confidential matters and requests.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.