Summary
Overview
Work History
Education
Skills
Timeline
Server

Rylee Einspahr

Summary

  • Highly organized and personable Server with experience providing exceptional customer service restaurants from quick service to family dining.
  • Dedicated to ensuring customer satisfaction by remaining accessible and friendly.
  • Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation.
  • Thorough knowledge of menu offerings, including gourmet food, spirits, and wine pairings.
  • Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders.
  • Success multitasking while remaining professional and courteous in fast-paced environments.
  • Amazing customer service and front desk experience, answering phones and attending to emails

Overview

4
4
years of professional experience

Work History

Server

Doughbird
01.2024 - Current
  • Micros and Sync experience
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Trained new staff on menu knowledge and service protocols, raising team's overall performance.
  • Completed end of shift notes and looked over a team of 6
  • Awarded multiple achievements for staffing and guest service
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Server/Event Server

Mavrix
01.2022 - 12.2023
  • Set-up and coordinate events of up to 360 people
  • Take down equipment and provide correct and tidy storage for all event equipment
  • Provide great and quick drink and food service to guests in events or regularly
  • Fill out financial BEO's for corporate or private events
  • Admin work for event coordination and connecting with clientele looking to book events
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Red Robin
03.2021 - 12.2021


  • Learning to give friendly and fast service to customers
  • Taking orders both on tablets and paper
  • Creating those drinks and or dining my own food
  • Pre-bussing and providing a clean surroundings
  • Deep cleaning and doing side work at night until perfectly finished
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

High school or equivalent - none

Mountain View High School
Mesa, AZ
05.2021

Skills

  • Server
  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Cash handling
  • Restaurant Experience (4 years)
  • Micros POS
  • English
  • Serving
  • Administration work
  • Front desk work

Timeline

Server

Doughbird
01.2024 - Current

Server/Event Server

Mavrix
01.2022 - 12.2023

Server

Red Robin
03.2021 - 12.2021

High school or equivalent - none

Mountain View High School
Rylee Einspahr