KRISTA FLOYD
Haltom City,TX
Summary
Ambitious and adaptable customer centered professional with strong skills in communication, backwards planning, customer service, and instructional facilitation. Contributor to innovative strategies within a variety of service-driven frameworks that emphasize collaboration, accountability, and goal progress. Dedicated to positive client and colleague engagement with the potential to enter the customer success industry. Capable of identifying growth areas, risks, and business solutions that improve productivity, as well as communicating complex issues to diverse groups to build diversity, resolve conflict, and accomplish goals. Cognitive ability to foster customer relationships, identify requirements, mitigate complex issues, and retain business over a year-to-year period.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Student Success Academy Teacher
Willow Creek Elementary
Fort Worth, TX
08.2022 - Current
- Maintained and analyzed data to pinpoint areas for improvement and adjust methods to make the program more effective.
- Reviewed existing processes and procedures in order to suggest improvements or changes as needed.
- Served as the campus coordinator for PBIS, a framework designed to implement procedures and policies.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Prepared for team meetings by organizing materials, building charts and preparing presentations.
- Provided support for the campus through data analysis and research.
- Created engaging presentations for staff professional development.
- Developed and implemented lessons for students based on their individual needs.
- Supported new hires with training and mentoring.
- Achieved an inclusive working environment that embraced different working styles, beliefs, languages, and backgrounds and provided clear, empathetic guidance to all staff.
Teacher in 4th Grade Classroom
Willow Creek Elementary
Saginaw, TX
08.2018 - 08.2022
- Served as the team lead which included organizing and leading grade -level meetings, served at the contact point for any questions or concerns, and regularly attended meetings with admin to discuss progress.
- Developed strategies for setting students up for success, both independently and collaboratively
- Served as a grade level coordinator in math and science which included providing professional development for other teachers on campus.
- Collaborated with peers to share best practices and develop innovative teaching styles for consistent instruction.
- Communicated with students family members through email, phone, conferences, Remind, and Skyward.
- Adapted lesson plans based on student's interests to support independent learning.
- Developed instructional goals based on review and analysis of data in collaboration with colleagues.
Nanny
The Krieser Family
Westlake, TX
01.2015 - 05.2018
- Organized activities for two school-aged girls, that enhanced children's physical, emotional and social well-being.
- Communicated regularly with families regarding daily events and any concerns that may arise.
- Followed routines to foster stability and structure in children's lives during parental absences.
- Developed positive relationships with each child by providing nurturing care.
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
Education
Masters in Counseling & Development - School counselor
Lamar University
12-2026
Bachelor of Science - Interdisciplinary Studies, EC-6
University of North Texas
Skills
- Data Analysis: Demonstrated analytical skills in reading and analyzing data, then drawing appropriate conclusions, aimed at meeting professional and personal goals with data and evidence to drive improvement
- Management: Trusted to oversee projects, meet deadlines, and serve as an example for other team members Possess the ability to delegate tasks, to team members, encourage others to work together to solve problems, and lead meetings where challenges are identified and discussed
- Detail Organization/Multi-Tasking: Handles administrative tasks, meets deadlines, leads projects to completion, prioritizes tasks, keeps track of steps in processes, and maintains a clean workspace Can take on multiple jobs and learn quickly
- Communication: Communicates clearly,confidently, empathetically, and actively listens when dealing with conflict resolution, customer service issues, and stakeholder engagement Has a proactive attitude towards potential problems before they arise without being overbearing
- Technology: Ability to use common operating systems including, but not limited to, Microsoft Word, Apple, Google, Windows, and Excel, as well as multiple productivity software applications such as Zoom, Teams, Calendly, etc
Certification
- Texas General Education EC-6 Certification
- ESL Certification
- CPR Certified
Timeline
Student Success Academy Teacher
Willow Creek Elementary
08.2022 - Current
Teacher in 4th Grade Classroom
Willow Creek Elementary
08.2018 - 08.2022
Nanny
The Krieser Family
01.2015 - 05.2018
Masters in Counseling & Development - School counselor
Lamar University
Bachelor of Science - Interdisciplinary Studies, EC-6
University of North Texas
Similar Profiles
Julianne KirouacJulianne Kirouac
Teachers Aide at Willow Creek ElementaryTeachers Aide at Willow Creek Elementary
AMBER POYNTERAMBER POYNTER
Team Lead/Science Teacher at Willow Creek ElementaryTeam Lead/Science Teacher at Willow Creek Elementary
Ainsley MunozAinsley Munoz
Student Intern at Willow Creek ElementaryStudent Intern at Willow Creek Elementary