Krista Gallegos
Gilbert,AZ
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
12
12
years of professional experience
Work History
Medical assistant
Banner health orthopedics
Gilbert, AZ
02.2024 - Current
- Obtained client medical history, including medication information, symptoms and allergies
- Submitted prescriptions to pharmacy via phone, fax or web
- Provided clerical and administrative assistance, including scheduling, registration, and collecting insurance information, updating demographics, and answering triage questions
- Ensured sanitation requirements were met in exam rooms and that medical equipment was appropriately located
- Draw up injections, perform wound dressing changes, remove casts, place splints on patients and provide education
Clinical educator for medical assistants
Christus St. Vincent
Santa Fe, NM
03.2022 - Current
- Provide education services to the clinical group staff
- I have developed interpersonal communication skills, I have the ability to adapt my communication styles to help others based on how they understand and learn new concepts
- I assist leadership with the creation, implementation, and supervision of the clinical education and training programs, monitor staff participation and establish ongoing training for the rollout of new policies and procedures adopted and implemented by managers
- Responsible for over 100 medical assistant’s annual competencies, created and maintained electronic and paper records in compliance with Joint Commission Standards
- Provide feedback to clinic leadership on observations of clinical quality, compliance with policies and procedures and identifying areas where additional education is needed
- Responsible for the maintenance, procurement of supplies and upkeep of the electronic and paper records regarding clinic competency files and training rooms
- Review résumés in order to assess candidates’ qualifications for the medical assistant hiring pool, and place qualified individuals in clinics
- Oversee and create work schedules for several medical assistants performing high-quality work in the float pool
- Coordinate the scheduling and proctoring of the Certified Medical Assistant exam per Centers for Medicare & Medicaid Services guidelines
- Assist in the development of Christus’ first Medical Assistant intern training class, developed training/study material, reference books, and presentations
- I currently have trained 4 cohorts in this program to place Medical Assistant in clinical environments conducive to their interests and focus of education
- I am considered to be a 'Super User' for electronic medical records
- I perform clerical duties, such as word processing, data entry, and responding to telephone inquiries
- I assist with a Joint Commission survey, help implement processes and procedures requiring attention in response to survey feedback
Medical assistant III (Float Pool)
Christus St. Vincent
Santa Fe, NM
09.2019 - 03.2022
- Provided clerical and administrative assistance, including scheduling, registration, and collecting insurance information, updating demographics, and answering phones, to maintain optimal patient flow
- Communicated clearly and effectively with patients to verify information, to determine the purpose of visit
- Conducted preliminary evaluations, including measuring weight, temperature, and blood pressure, and documented results with accuracy
- Obtained client medical history, including medication information, symptoms and allergies
- Submitted prescriptions to pharmacy via phone, fax or web
- Maintained supply inventory and ordered and updated medical supplies, managed medication expiration and vaccine logs to ensure current tracking and viability
- Ensured sanitation requirements were met in exam rooms and that medical equipment was appropriately located
- I am cross trained in all outpatient clinics to perform job duties necessary to that specific clinic
- I have trained/worked in: Family medicine, Pediatrics, Urology, Wound, Ortho, Surgical, Heart and Vascular, Pain and Spine, Neurology, and ENT
Hair stylist
Rambha Day Spa and Salon
Chandler, AZ
09.2015 - 05.2018
Hair stylist
Make the Cut Salon
Santa Fe, NM
08.2012 - 06.2015
- Processed customer payments, balanced cash register, made bank deposits, created daily, weekly, and monthly reports, created salon advertisements and promotional activities, maintained a clean and safe environment
- Ordered supplies and managed inventory, created, updated and maintained accurate customer records in database
- Answered phones
- Scheduled appointments according to time needed for services, greeted and welcomed customers, recommended a hairstyle compatible with a client's physical features or determining a style from the client's instructions or preferences, ensured the customer’s needs were identified and then fully met, performed shampoos, scalp and hand massages, and hair styling and treatments, using a wide range of beauty products and tools, prepare chemicals, products and equipment for hairdressing treatments
Education
Associates Medical Assistanting - Medical Assistant
Santa Fe Community College
Santa Fe, NM05.2019
Skills
HIPAA Compliance
Patient Scheduling
Customer Service
Medical terminology knowledge
Medical Terminology
EMR / EHR
Direct Patient Care
Clinical Documentation
Reliable team player
Procedure Assistance
Electronic Health Records
Compassionate
CPR
Immunization Administration
Specimens collection and processing
Professionalism and Ethics
Maintaining confidentiality
Compassionate caregiver
Medical office administration
Complex Problem-Solving
Timeline
Medical assistant
Banner health orthopedics
02.2024 - Current
Clinical educator for medical assistants
Christus St. Vincent
03.2022 - Current
Medical assistant III (Float Pool)
Christus St. Vincent
09.2019 - 03.2022
Hair stylist
Rambha Day Spa and Salon
09.2015 - 05.2018
Hair stylist
Make the Cut Salon
08.2012 - 06.2015
Associates Medical Assistanting - Medical Assistant
Santa Fe Community College