Hi, I’m
Krista Galligani
Remote, Open To RELO
Summary
Creative, driven Program Manager with proven success building and motivating cross functional program teams to meet project goals and KPIs. Demonstrates leadership in systems implementation, program execution, team management and process improvement.
Overview
9
years of professional experience
Work History
EXP Realty, LLCRemote
Lead Programs Manager
03.2021 - Current
Job overview
- Manages technology/system development and integration across cross functional business units: SAAS, Mendix, Custom Dev, Data management software (Tableau, Alteryx)
- Experience in using Kanban and Agile Method project and program management for product management and development in Jira/Confluence
- Consistent development of systems for risk and efficiency management across 4 teams and programs. Ex: By re-designing SOP (creation of automations and streamlining of staff process), we achieved roughly 20% efficiency in daily operations against our KPI for staff productivity, that quarter.
- Ability to simultaneously manage and drive 4 teams towards common goals and KPIs
- Created a system of cross functional project management used across department to organize and align efforts and goals of 4 teams
- Change Management: comfortable in agile, fast paced, ever evolving environment that requires frequent creativity and pivoting
- Launched Innovations (special projects) team and gathered functional and business requirements to support team and mitigate risks while creating automations and efficiencies across the organization. Improved staff efficiency by 25% in 2 quarters via special project implementation.
- Executed and managed program driving $12 Million Annually in revenue, serving 30,000 users
- Executed and managed program valued at $150,000 annually serving 2,000 users
- Manage 7 senior-level project & program managers in creating solutions for national and international programs serving over 35,000 users at any given time
- Hired, Mentored and supported growth and success for 40+ entry-senior level employees to create strong workplace culture and maintained ENPS of 80+
- Created professional development standards and training to increase quality of skill and maintain employee satisfaction. Maintained ENPS of 80+
Engel & Volkers Falmouth , MA
Realtor, Assistant Manager Brokerage
06.2016 - 03.2021
Job overview
- Developed and deployed marketing collateral to promote properties and drive sales by 20%.
- Developed and maintained portfolio of available properties suited to different needs and budgets for both commercial and industrial use.
- Increase lead generation by 10% for sales and rental properties through cold calls and referrals.
- Coordination, creation and implementation of professional development, skill enhancement and system training for 15+ staff members
- Acquisition and execution of 25+ contracts, annually
- Maintained daily reports and advised executive leaders in decision-making processes.
- Contract writing and presentation, delivery and negotiation
- Confirmed compliance with federal and state laws to enforce regulations and monitor sales
- Created and implemented marketing plans to drive sales and coached staff on new strategies for maximum results
- System and technology integration to business and training of staff
Raytheon Technologies Burlington , MA
Materials Program Manager (MPM)
06.2015 - 06.2016
Job overview
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting. Improve time required to create weekly reporting for executive leadership by 50%
- Led projects and analyzed data to identify opportunities for improvement
- Monitored company inventory to keep stock levels and databases updated. With procurement vigilance, able to decrease purchasing overage by 10%
- Drove program analysis which resulted in savings and improved profit margins by 7% through vendor relationships.
- Cost negotiation with program suppliers. Cost savings annually of 10% on regularly purchase program materials
- Maintained tight production timetables and quality standards to meet contract needs
- Identified system needs and designed processes to support business requirements.
Axcelis Technologies Beverly , MA
Buyer, Supply Chain
05.2013 - 01.2015
Job overview
- Led cost analysis program for supply chain division that identified cost savings on regularly purchased goods by 20%
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
- Maintained key item stock levels and wrote or expedited purchase orders.
- Negotiated pricing to determine best deal and save approximately 10% annually.
- Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
- Oversaw $500K in budget and purchasing needs for OEM Manufacturing company.
- Reviewed order updates to identify best practices aligned with corporate goals.
- Created purchase orders and pricing agreements for over $500K in OEM materials annually
Education
University of Massachusetts AmherstAmherst, MA
Bachelor of Science from Business Economics
05.2015
Skills
- Google Suite Proficiency
- Microsoft Office Proficiency
- Software Integration
- Interviewing, Hiring & Staff Development
- Policy Development and Enforcement
- Exceptional Attention to Detail
- Versatile spirit
- Executive leadership communications: proposals, presentations, etc
- Proved successful working within tight deadlines and fast-paced atmosphere
- Quarterly Forecasting (KPIs)
- Development of Business Growth Initiatives
- Cross functional team leadership across 4 teams
- Product Management of 4 mutli-business systems/applications
Timeline
Lead Programs Manager
EXP Realty, LLC
03.2021 - Current
Realtor, Assistant Manager Brokerage
Engel & Volkers
06.2016 - 03.2021
Materials Program Manager (MPM)
Raytheon Technologies
06.2015 - 06.2016
Buyer, Supply Chain
Axcelis Technologies
05.2013 - 01.2015
University of Massachusetts Amherst
Bachelor of Science from Business Economics