Summary
Overview
Work History
Education
Skills
Affiliations
Awards
Certificates Of Achievements
Leadership Expertise
Timeline
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Krista Hanson

Hudson,WI

Summary

Records and information management professional with extensive experience at Wells Fargo, specializing in risk management and policy development. Demonstrated success in implementing enterprise-wide programs that enhance compliance and drive process improvements. Expertise in vendor management and training, coupled with strong analytical skills to effectively tackle complex challenges.

Overview

30
30
years of professional experience

Work History

Sr. Business Risk Execution Accountability Specialist, Records Management

Wells Fargo
Minneapolis, USA
2019.09 - Current
  • Evaluated Records Management Policy requirements across supported businesses and recommended control and process changes.
  • Identified gaps in records management controls and processes and remediated them, escalating issues and tracking actions to completion.
  • Oversaw physical records and electronic inventories, ensuring compliance with metadata standards and storage requirements per policy
  • Partnered with Group Records Coordinators to implement updated records program requirements, ensuring consistent execution across teams
  • Develop and align group- and business-specific procedures, communications, and training to drive adoption and effective execution of the records management program
  • Provide best practices and implementation guidance for electronic records purge capabilities and governance of unstructured content repositories
  • Support design and rollout of a centralized program to streamline manual processes for assessing and implementing risk policy requirements, including controls, procedures, and execution playbooks
  • Advised on accountability models and adherence to policy requirements, enhancing procedures to mitigate risk and strengthen program effectiveness

Records & Information Program Manager, Americas

Sherwin-Williams (Valspar acquisition)
Minneapolis, USA
2015.03 - 2019.09
  • Identified and addressed information security and privacy risks, ensuring compliance with legal and regulatory requirements through analytics and reporting
  • Applied federal and state legal/regulatory requirements impacting information governance; led complex projects and cross-functional teams from planning through implementation
  • Established retention parameters for archiving, migration, and disposition initiatives, ensuring compliance and improving process efficiency
  • Implemented the Global Shred-All Program for physical media to ensure secure destruction
  • Managed global vendor contracts for secure shredding and offsite storage, strengthening vendor relationships and optimizing service delivery

Records & Information Manager

Anderson Corporation
Bayport, USA
2012.09 - 2015.03
  • Led enterprise-wide implementation of Andersen’s Corporate Records and Information Management (RIM) program, including associated processes, resources, and budget; developed the enterprise RIM strategy and roadmap.
  • Standardized record creation, maintenance, protection, retrieval, and disposition across all media by enforcing enterprise recordkeeping policies and procedures, enhancing organizational consistency.
  • Defined records management compliance requirements and strategies with senior Legal and IT leaders; developed controls and governance for enterprise electronic archiving and storage.
  • Delivered enterprise RIM training and communications to promote adoption and compliance; ensured adherence to RIM policies through audits and ongoing monitoring.

Records & Information Manager

SEH
Minneapolis-St. Paul, USA
1998.10 - 2012.09
  • Modernized and standardized Records Management programs across 30+ regional offices nationwide by assessing user needs, diagnosing process gaps, and implementing budget-aligned improvements.
  • Improved corporate-wide program consistency by providing ongoing support and training during policy evolution; translated data analysis into actionable solutions while coordinating vendor/off-site storage contracts to uphold service levels.
  • Reduced program costs through effective contract renegotiation and storage oversight, ensuring retrieval and compliance. Created enablement materials and trained 40+ Records Coordinators on new forms and standardized procedures.
  • Strengthened legal/regulatory compliance for corporate information by governing retention requirements and leading records conversions for mergers and office relocations without disrupting client service.

Lead Records Coordinator

Midelfort Clinic/Luther Hospital
Eau Claire, USA
1996.01 - 1998.01
  • Requested and distributed charts for upcoming appointments to providers and requestors using bar code scanning system to ensure timely access to patient information.
  • Managed lifecycle of charts in and out of record room, numbering, filing, auditing loose papers, creating new patient charts, and faxing patient information to authorized parties.
  • Developed clerical/chart preparation role that streamlined departmental workflow, reducing processing time and improving service delivery.

Education

Associate Degree in Information Management - Records and Information Management

Chippewa Valley Technical College
Eau Claire, WI
1995-12

ARMA International Region Leadership Training
Estes Park, CO
2009-01

ARMA International Region Leadership Training
St. Louis, MO
2008-01

Skills

  • Retention scheduling
  • Legal holds
  • E-discovery compliance
  • Information security and privacy
  • Audit readiness
  • Risk management
  • Policy development
  • Change management
  • Program implementation
  • Vendor management
  • Analytical thinking
  • Documentation
  • Records governance

Affiliations

  • ARMA, 01/01/98, Present
  • AIIM, 01/01/14, Present
  • President, Twin Cities ARMA, 01/01/09, 01/01/10
  • President-Elect, Twin Cities ARMA, 01/01/08, 01/01/09

Awards

  • ARMA Professional Achievement
  • ARMA Chapter Member of the Year

Certificates Of Achievements

  • Electronic Records Manager Practitioner course, ERMp designation, AIIM, St. Paul, MN 2014
  • HIPAA Certification

Leadership Expertise

Bridge Legal, IT, Risk, Compliance, and Business teams to build scalable governance frameworks that strengthen compliance, reduce operational risk, and support audit readiness across financial services, healthcare, manufacturing, and professional services, lead retention schedules, legal holds, information security, privacy, and vendor management.

Timeline

Sr. Business Risk Execution Accountability Specialist, Records Management

Wells Fargo
2019.09 - Current

Records & Information Program Manager, Americas

Sherwin-Williams (Valspar acquisition)
2015.03 - 2019.09

Records & Information Manager

Anderson Corporation
2012.09 - 2015.03

Records & Information Manager

SEH
1998.10 - 2012.09

Lead Records Coordinator

Midelfort Clinic/Luther Hospital
1996.01 - 1998.01

Associate Degree in Information Management - Records and Information Management

Chippewa Valley Technical College

ARMA International Region Leadership Training

ARMA International Region Leadership Training
Krista Hanson