Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Affiliations
Timeline
Generic

Krista Henderson

Houston,TX

Summary

  • Competent in applying campus policies fairly and equally. Well-organized, caring and attentive to student needs. Successful at completing room and building inspections and connecting often with residents. Dedicated Resident Advisor knowledgeable about campus standards, safety requirements and emergency response protocols.
  • Highly energetic, goal-oriented and diligent in planning activities and de-escalating conflicts. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Resident Advisor

SHSU
Huntsville, TX
08.2023 - Current
  • Provided support and guidance to residents in order to help them adjust to college life.
  • Assisted with planning and implementing campus events, programs, and activities.
  • Addressed student concerns regarding residence hall policies, procedures, or other issues.
  • Enforced university rules and regulations within the residence halls.

Server

Willie's Grill & Icehouse
Houston, TX
04.2023 - 08.2023
  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Maintained records of transactions made during shift as required by law or company policy.

Education

High School Diploma -

Klein High School
Klein, TX
05-2022

Some College (No Degree) - Economics

Sam Houston State University
Huntsville, TX

Skills

  • Activity Planning
  • Policy Enforcement
  • Security Procedures
  • Role Modeling
  • Teamwork and Collaboration
  • Task Prioritization
  • Time Management
  • Problem-Solving
  • Decision-Making
  • Adaptability

Accomplishments

  • Dean's list

Certification

  • Food Handler's License
  • TABC
  • CPR Certfied

Languages

Spanish
Limited

Affiliations

  • Volunteering
  • National Association for Black Accountants (NABA)
  • International Business and Economics Club
  • Freshman Leadership Program

Timeline

Resident Advisor

SHSU
08.2023 - Current

Server

Willie's Grill & Icehouse
04.2023 - 08.2023

High School Diploma -

Klein High School

Some College (No Degree) - Economics

Sam Houston State University

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Krista Henderson