Summary
Overview
Work History
Education
Skills
Timeline
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Krista Herrin

Basile,LA

Summary

Dynamic Electronics Sales Associate with a proven track record at Walmart, excelling in customer service and product demonstrations. Leveraging strong interpersonal skills and in-depth knowledge of electronics, I consistently enhanced customer satisfaction and drove sales through effective upselling strategies and promotional planning. Committed to fostering brand awareness and loyalty.

Overview

1
1
year of professional experience

Work History

Electronics Sales Associate

Walmart
02.2024 - 07.2025
  • Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
  • Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
  • Applied knowledge of electronics products to educate prospects and customers.
  • Served as a reliable resource for colleagues seeking assistance with challenging client inquiries or complex technical issues related to electronics products and services.
  • Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Conducted product demonstrations for customers, showcasing features and benefits while answering questions to facilitate informed purchasing decisions.
  • Handled customer inquiries and resolved issues promptly, demonstrating strong problem-solving skills and dedication to customer service excellence.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stayed up-to-date on the latest industry trends and technology advancements, enabling informed conversations with customers about various products.
  • Stayed up-to-date on current promotions, sales, and special events to impart such information to customers.
  • Effectively managed time across multiple responsibilities including assisting clients on the sales floor, processing transactions at the register, organizing merchandise displays, or maintaining product inventory records as needed throughout each shift.
  • Displayed merchandise by arranging in appealing ways to boost sales.

Cashier

Coushatta Casino
10.2024 - 01.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

Agriculture Science

McNeese State University
Lake Charles, LA

Skills

  • Proficient in software
  • Sales assistance
  • Interpersonal and written communication
  • Inventory oversight
  • Upselling strategies
  • Promotional planning
  • Goal oriented
  • Sales strategy
  • Type sales techniques
  • Electronics brands
  • Display maintenance
  • Product recommendations
  • Customer service
  • Customer consultation
  • Product promotions
  • Loss prevention
  • Product demonstration
  • Brand awareness

Timeline

Cashier

Coushatta Casino
10.2024 - 01.2025

Electronics Sales Associate

Walmart
02.2024 - 07.2025

Agriculture Science

McNeese State University

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Krista Herrin