Krista Hoelscher
CareFlite
Crowley,TX
2
Certifications
6
Years of experience
Experienced 911 and air medical dispatcher with 6+ years of experience coordinating emergency response and air medical operations. Skilled in high-pressure communications, emergency call handling, flight coordination, and supporting time-critical medical transport. EMD-Q and CFC certified, with recognition including a Life Saving Award and Stork Pin. Known for remaining calm under pressure, communicating effectively, and prioritizing patient and crew safety.
Work History
Flight Dispatcher
6 Years 5 Months- Coordinated air medical flight operations in a fast-paced, time critical environment.
- Communicated and coordinated with pilots, medical crews, hospitals, emergency responders, and other agencies.
- Monitored and managed flight information to support safe and efficient medical transport operations.
- Handled multiple communications and competing priorities while maintaining accuracy and professionalism.
- Supported emergency response operations through clear, timely, and effective communication.
- Made critical decisions and prioritized tasks in high-pressure situations.
- Maintained accurate records and documentation related to dispatch and flight operations.
- Monitored weather conditions and air traffic reports to ensure safe flight operations.
- Trained new dispatchers on systems, protocols, and emergency procedures.
- Graded 911 calls to ensure call taker accuracy and company accreditation.
Bartender
5 Years 9 Months- Provided exceptional customer service, quickly addressing guest inquiries and concerns.
- Crafted a diverse range of cocktails and beverages to enhance customer experience.
- Trained and mentored new bartenders on best practices and service techniques.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Handled cash register operations and processed payments accurately for customer transactions.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
No Degree - Psychology
High School Diploma
Skills
Air Medical Dispatch
Flight Coordination
911 & Emergency Dispatch
Radio Communication
Multi-Agency Communications
Emergency response coordination
High pressure decision-making
Prioritization
Patient safety
Accurate Documentation
Professional Communication
Accomplishments
- Achieved a Life Saving Award through effectively helping with CPR.
- Achieved a stork pin through effectively helping with delivery of a baby.
Certification
- EMD-Q Certified
- CFC Certified
Timeline
Flight Dispatcher
CareFlite
04.2020 - 09.2026Read More
Bartender
T's Bar & Grill
06.2014 - 03.2020Read More
University of North Texas
No Degree from Psychology
Read More
Hico High School
High School Diploma
Read More