Summary
Overview
Work History
Education
Skills
Timeline
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Krista Ivy

Bay Point,CA

Summary

Enthusiastic Payroll Specialist offering over twenty (20) years of expertise in payroll audit and processing. Utilizing PeopleSoft and Kronos Payroll processing systems to process payroll in a sufficient and timely manner. Focused on maintaining company policies and procedures while providing excellent customer service.

Overview

19
19
years of professional experience

Work History

Payroll Technician

Contra Costa County
03.2012 - 04.2022
  • Managed payroll data entry and processing for 1,000+ Contra Costa County employees throughout various departments.
  • Created new hire, termination and leave of absence documents for payroll.
  • Performed calculations in overtime, vacation, sick and PTO hours to provide accurate data to payroll processing database.
  • Processing wage withholding orders for bankruptcies, student loans, and child support.
  • Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Provided customer service to employees regarding payroll inquiries to resolve payroll discrepancies quickly and efficiently.
  • Supported year-end processes such as W-2 issuance and tax reporting, ensuring complete accuracy in all filings.

Transportation Security Officer

Transportation Security Administration, TSA
10.2010 - 03.2012
  • Used explosive detection machines and chemical swab systems to identify potential hazards.
  • Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
  • Supported law enforcement agencies during investigations involving airport security incidents or breaches.

Payroll Clerk

Nation's Foodservice, Inc.
11.2005 - 10.2010
  • Managed payroll data entry and processing for 400+ Nation's Hamburger employees throughout the Bay Area.
  • Created new hire, termination and leave of absence documents for payroll.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database
  • Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
  • Provided customer service to employees regarding payroll inquiries to resolve payroll discrepancies quickly and efficiently.
  • Supported year-end processes such as W-2 issuance and tax reporting, ensuring complete accuracy in all filings.

Toll Collector

California Department Of Transportation Caltrans
04.2003 - 11.2005
  • Collected tolls, provided change and issued receipts to motorists quickly to maintain traffic flow.
  • Communicated with motorists and respond to inquiries concerning tolls, directions and routes.
  • Expedited traffic flow by swiftly processing transactions, reducing wait times for motorists.
  • Operated toll collection equipment and processed toll payments accurately.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Demonstrated adaptability by seamlessly transitioning between different lanes and roles as needed during shifts.

Education

High School Diploma -

Dr. James Hogan Senior High
Vallejo, CA
06.1996

Skills

  • Payroll Processing
  • Telephone and email etiquette
  • Policy Adherence
  • Customer Service
  • Critical Thinking
  • Conflict Resolution
  • Records Management
  • Proficient in PeopleSoft and Kronos Payroll Systems

Timeline

Payroll Technician

Contra Costa County
03.2012 - 04.2022

Transportation Security Officer

Transportation Security Administration, TSA
10.2010 - 03.2012

Payroll Clerk

Nation's Foodservice, Inc.
11.2005 - 10.2010

Toll Collector

California Department Of Transportation Caltrans
04.2003 - 11.2005

High School Diploma -

Dr. James Hogan Senior High

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Krista Ivy