Summary
Overview
Work History
Education
Skills
Notary Public State of Florida
Timeline
Generic

Krista Johnson

Newberry,US

Summary

Highly skilled and enthusiastic professional with more than six years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.

Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.

Professional administrative professional with track record in supporting executive leadership. Proven ability to handle confidential information and manage executive schedules effectively. Focused on fostering team collaboration and meeting dynamic business needs through exceptional communication and organizational skills.

Overview

10
10
years of professional experience

Work History

Executive Assistant

Alachua County School Board
08.2023 - Current
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.

Practice Administrator/Office Manager

Advanced Pain Medical Center
05.2017 - 07.2023
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Self-motivated, with a strong sense of personal responsibility.
  • Addressed and remedied all patient or team member issues.
  • Skilled at working independently and collaboratively in a team environment.
  • Responsible for running all aspects of the office and providing efficient administrative support across the practice.
  • Conduct performance reviews, and approve time off requests
  • Establish and interpret standards, policies and procedures and objectives for employees
  • Supervise billing, collections, data entry, cash posting, and attorney payments and prepare all end of day reports for the office
  • Deposit weekly finances, settle all attorney accounts and approve/decline settlement offers
  • Ensure regulatory compliance with HIPAA, OSHA, labor laws and other federal, state, and local regulations
  • Point of contact for office related issues and patient complaints
  • Handle all office supply orders and office equipment maintenance, as well as vendor sourcing, lease negotiations and purchase decisions
  • Ensure compliance with personnel licensing and continuing education requirements for clinical personnel
  • Conduct quarterly meetings with all staff
  • Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.

Executive Administrative Assistant

Caretenders Home Health Care
07.2015 - 05.2017
  • Handled confidential and sensitive information with discretion and tact.
  • Organized and coordinated conferences and monthly meetings.
  • Facilitated training and onboarding for incoming office staff.
  • Updated and maintained confidential databases and records.
  • Maintained payroll information by calculating, collecting, and
    entering data.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.

Education

Associate - Business Management

Santa Fe College
05.2009

High School diploma -

Newberry High School
06.2002

Skills

  • Accounts Payable and Accounts Receivable
  • Exit Interviews and Processes
  • Credit and Collections
  • Customer Relations
  • Financial Reporting
  • Biweekly Payroll Processing
  • Policy Implementation
  • Clerical Support
  • Billing and Invoicing
  • Licensing Requirements
  • Customer Service Management
  • Confidential Records Management
  • Human Resources Management (HRM)
  • Executive support
  • Office management
  • Strong problem solver

Notary Public State of Florida

 ■ Administer oaths or affirmations ■ Take acknowledgments ■ Attest to photocopies of certain documents ■ Solemnize marriage ■ Verify vehicle identification numbers (VINs) ■ Certify the contents of a safe-deposit box 

Timeline

Executive Assistant

Alachua County School Board
08.2023 - Current

Practice Administrator/Office Manager

Advanced Pain Medical Center
05.2017 - 07.2023

Executive Administrative Assistant

Caretenders Home Health Care
07.2015 - 05.2017

High School diploma -

Newberry High School

Associate - Business Management

Santa Fe College