To capitalize on my expertise and education on customer service, cosmetology and business background.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lash Tech
The Lash Doctor
San Antonio, TX
09.2022 - 07.2024
Experience lash technician, performed lash sets to enhance the natural shape on clients eyes
Hair stylist/lash tech
Jcpenny InStyle Salon
San Antonio, TX
09.2019 - 03.2020
Help with front desk when needed, performed eyelash extension on clients as desired or enhanced the natural shape if their eyes, and also performed color technique, haircuts and blow dries, help with restocking inventory
Educated clients on products for proper hair care
Lash technician
Amazing Lash Studio
San Antonio, TX
09.2017 - 09.2018
Inform guest of appropriate products available to increase retail sales, advise clients on proper home-care regiments, perform service lash services to clients needs
Receptionists
Stadia MedSpa
San Antonio, TX
09.2015 - 11.2015
Greet patients, answer all incoming calls, prepare super bills for the following business day, file charts, EMR experience with Nextech, balance out daily reports at the end of the clinical day, confirm patients upcoming appointments, manage both spa and clinical schedule
Process all payments
Medical Receptionist
San Antonio Endovascular Heart Institute
San Antonio, TX
07.2010 - 03.2014
Adhered to HIPAA requirements to safeguard patient confidentiality.
Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
Transmitted medical records and other correspondence by mail, e-mail, or fax.
Processed referrals for specialist care when requested by physicians or patients.
Scheduled and confirmed patient appointments and consultations.
Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Answered multi-line phone system and directed callers to requested personnel and departments.
Entered insurance, demographics and health history into patient database.
Medical Receptionist/Chiropractor Assistant
San Antonio Chiropractic Center
San Antonio, TX
01.2009 - 06.2010
Processed patient payments and scanned identification and insurance cards.
Performed data entry tasks related to billing and collections procedures.
Greeted and checked in patients, updating patient information in computer system.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Assisted with filing of medical records and documents, maintaining accurate electronic files.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Straightened up waiting room to maintain neat and organized space.
Customer Service Representative
Beyer Plumbing
San Antonio, TX
08.2006 - 08.2008
Collected deposits or payments and arranged for billing.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Answered customer inquiries via phone, email, and chat.
Assisted with customer requests and answered questions to improve satisfaction.
Completed day-to-day duties accurately and efficiently.