Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
17
17
years of professional experience
Work History
Experience
, LTL Manager
Venture Connect
2010.10 - Current
Analyze the financial impact of proposed logistics changes, such as routing, transport modes, product volumes or carriers
Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues
Negotiate with customers or carriers to improve costs
Participate in carrier management processes, such as selection, qualification, or performance evaluation
Plan or implement improvements to internal or external systems or processes
Create policies or procedures for ensured success
Monitor the performance of team members, providing and documenting performance feedback.
Onboarded new employees with training and new hire documentation.
Compiled data highlighting key metrics to report information, determine trends and identify methods for improving results.
Drove team success through shared vision and recognition of quality performance.
Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
Fostered relationships with carriers and customers to promote positive working relationships.
Provided management for internal personnel, contractors and vendors.
Conducted routine outreach to support understanding of policies and procedures.
Floral Sales Associate
Nordlie Wholesale
2006.06 - 2010.10
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Engaged with customers to effectively build rapport and lasting relationships.
Solved customer challenges by offering relevant products and services.
Maintained records related to sales, returns and inventory availability.
Cashier/Sales Associate
Tractor Supply Company
2006.07 - 2008.06
Connected with customers to support positive transaction experiences and address service concerns.
Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
Worked closely with shift manager to solve problems and handle customer concerns.
Assisted customers by answering questions and fulfilling requests.