Krista Lynn Meyer
Wittman,Arizona
Summary
Operations professional with experience across customer service, food and beverage service, warranty administration, and account management. Resolve billing discrepancies, support customer service, and improve revenue collection through accurate documentation and timely follow-up. Maintain compliance with established processes and records.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
16
16
years of professional experience
Work History
Account Management/Billing Specialist
TLG Transport
11.2019 - Current
- Reconciled accounts payable and receivable using bookkeeping software and spreadsheets, facilitating accurate financial reporting.
- Reviewed and processed freight invoices, billing records, and payment files for transport operations.
- Review financial audits to verify accurate bookkeeping and industry compliance, using account follow-up steps that improve revenue collection and keep transaction records ready for audit review.
- Managed communication with clients and vendors, ensuring clarity and efficiency in interactions.
- Respond to internal requests with clear communication and professional follow-through.
- Maintain accurate filing systems for all accounting records, including invoices, receipts, and payments.
- Regularly refreshed databases to maintain accuracy and reliability of information.
- Provided support for project-related questions, encouraging teamwork and better project results.
- Coordinate logistics operations to meet critical deadlines, supporting smooth workflow and timely service delivery.
Server
Qorri's
10.2025 - 05.2026
- Managed high daily customer volumes with consistent, professional service.
- Delivered efficient, friendly service, enhancing overall customer satisfaction.
- Provided quality customer service that supported positive guest experiences.
- Entered food and beverage orders accurately in line with Qorri's service standards.
- Coordinated prompt meal delivery, ensuring timely service for guests.
- Prepared alcoholic drinks, non-alcoholic beverages, and expo items for service readiness.
- Maintained safe food handling practices, supporting compliance and guest safety.
- Processed payments and balanced cash register transactions accurately.
- Handled cash transactions accurately while following company payment procedures.
- Completed opening and closing responsibilities, including dining setup and supply restocking.
- Supported seasonal operations by helping manage increased customer demand during busy periods.
Warranty Administrator/Account Manager
Transwest Truck Trailer RV
04.2021 - 02.2025
- Directed warranty claim processing from initiation through reconciliation, supporting timely and accurate resolution.
- Coordinated with service writers, technicians, and manufacturers to effectively address warranty inquiries and streamline response times.
- Audited accounts for billing and warranty compliance, maintaining alignment with standards.
- Analyzed billing variances, implemented corrective actions, improved accuracy, and streamlined operations.
- Collaborated with cross-functional teams to enhance billing procedures, ensuring alignment with customer satisfaction goals.
- Resolved escalated customer disputes, maintaining strong client relationships and contributing to overall customer satisfaction.
- Supported complex billing setup and strengthened cross-department workflows through adherence to accounting policies.
Closing Coordinator
Guaranteed Rate, Inc.
07.2020 - 03.2021
- Managed closing file review process, ensuring completeness of third-party document sets, including title documents, preliminary CD, CPL fees, tax certificate, wire instructions, insurance documents, and appraisals.
- Collaborated with loan coordinator to identify and resolve missing third-party documents and discrepancies, facilitating timely clear to close.
- Coordinated mortgage closing schedules across borrowers, lenders, title partners, and escrow teams.
- Reviewed closing documents for accuracy and compliance, ensuring readiness for final signing.
- Prepared initial CD files, validated settlement statement details, and confirmed required Encompass fields were complete.
- Tracked pipeline status in loan origination systems and communicated updates to internal teams.
- Resolved document issues and missing conditions ahead of funding deadlines.
- Preserved transaction records for future reference.
High Limit Food and Beverage Service
Red Hawk Casino
04.2011 - 10.2019
- Managed high-end guest service needs, resolving issues promptly to enhance guest satisfaction.
- Cultivated strong guest relationships through consistent, personalized interactions, fostering loyalty.
- Secured complimentary vouchers for guests, enhancing their gaming experience and overall enjoyment.
- Partnered with departments to streamline server and restaurant workflows.
- Maintained compliance with safe food and beverage handling procedures and ABC training requirements.
- Delivered entrees from all fine dining venues to high-limit guests within casino.
- Oversaw food and beverage service for high-limit patrons at casino venues.
- Recorded orders in POS system and handled payment collection.
Education
Associates Degree - Accounting/Payroll, Auditing, Business
Folsom Lake Community College
Folsom05-2018
Graduate -
Ponderosa High School
Shingle Springs, CASkills
- Billing management and revenue collection
- Expertise in accounting software solutions
- Microsoft Office and Excel proficiency
- Data entry accuracy and document handling
- Teamwork and problem-solving abilities
- Prioritization skills with communication systems
- Point of sale technology expertise
- Compliance with food safety standards
Timeline
Server
Qorri's
10.2025 - 05.2026
Warranty Administrator/Account Manager
Transwest Truck Trailer RV
04.2021 - 02.2025
Closing Coordinator
Guaranteed Rate, Inc.
07.2020 - 03.2021
Account Management/Billing Specialist
TLG Transport
11.2019 - Current
High Limit Food and Beverage Service
Red Hawk Casino
04.2011 - 10.2019
Associates Degree - Accounting/Payroll, Auditing, Business
Folsom Lake Community College
Graduate -
Ponderosa High School