Krista Manning

Managed correspondence and documentation, ensuring timely response and organization of files.

• Maintained electronic and paper filing systems for easy retrieval of information.
• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Contributed to a positive work environment by fostering strong working relationships with contractors.
• Reconciled account files and produced monthly reports.
• Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
• Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
• Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
• Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
• Oversaw inventory management, ensuring office supplies were adequately stocked without over ordering.
• Improved office efficiency by streamlining filing systems, ensuring documents were easily accessible.
• Implemented digital document management system, reducing paper waste and promoting environmental sustainability.
• Managed executive travel arrangements, optimizing itineraries for cost-effectiveness and time management.

• Managed front desk operations, ensuring smooth check-in and check-out processes.
• Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
• Coordinated room assignments and maintained accurate booking records using property management systems.
• Trained new staff on front desk procedures, enhancing team performance and service quality.
• Developed positive relationships with guests, fostering loyalty and repeat business through personalized service.
• Collected room deposits, fees, and payments.
• Welcomed each new arrival pleasantly and confirmed reservations and identification.
• Confirmed relevant guest information and payment methods to prevent fraud.
• Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
• Streamlined reservations process for improved accuracy and guest experience.
• Managed a high volume of calls, directing guests to appropriate departments and services.
• Maintained a clean and organized front desk area, creating a welcoming environment for guests.
• Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
• Monitored security cameras to maintain safety and security of guests and hotel.
• Provided exceptional customer service through active listening and empathetic communication, resulting in increased guest satisfaction ratings.
• Continuously updated knowledge of local attractions and events, providing informed recommendations to guests seeking leisure activities.

• Managed daily office operations to ensure efficient workflow and productivity.
• Coordinated scheduling for staff meetings, enhancing communication and collaboration.
• Implemented organizational systems to streamline document management and retrieval.
• Assisted in budget preparation and expense tracking for departmental projects.
• Developed training materials for new employees, improving onboarding process efficiency.
• Oversaw office supply inventory, negotiating with vendors to reduce costs.
• Created reports on operational performance, facilitating data-driven decision-making.
• Fostered a positive work environment through team-building activities and recognition initiatives.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
• Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
• Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
• Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
• Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
• Spearheaded community outreach initiatives & events, improving company's local reputation and engagement.
• Prepared annual renewal of existing Property Leases
• Handled monthly financial document preparation for Commissioner monthly public meetings.
• Managed budgets for Annual Organization Festivals.
• Processed Payroll and Payroll Reports.
• Accounts Receivable/Accounts Payable
• Managed RV Park and financials
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• Managed daily operations to enhance patient care and office efficiency.
• Enhanced patient satisfaction by streamlining appointment scheduling and managing insurance claims.
• Oversaw facilities and equipment cleanliness and safety for optimal patient protections.
• Managed all aspects of billing and insurance claims, ensuring accuracy and compliance with industry standards.
• Reduced appointment cancellations and no-shows with proactive reminder and follow-up system.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Achieved significant increase in patient referrals by maintaining high levels of patient satisfaction and trust.
• Maintained strict confidentiality of all patient records, ensuring compliance with HIPAA regulations and safeguarding sensitive personal information.
• Reviewed reports, prepared bank deposits and posted daily revenues to stay on top of administrative demands.
• Performed duties of receptionist as needed