Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krista Marcy

Raleigh,NC

Summary

Outgoing, people oriented leader who sells ideas by relationship building and doing what ever it takes to follow through on what is promised. Proven skills in promoting products and boosting revenue by connecting with customers, and effectively communicating design and sales recommendations. Reliable and experienced in supporting in-home customers with knowledgeable assistance. Successful at listening to needs of clients and collaborating on creative visions.

Overview

10
10
years of professional experience

Work History

Senior Flooring Consultant

Raleigh Flooring
Raleigh, NC
11.2021 - Current
  • Conducted in-home consultations with potential clients, providing product information and detailed estimates on labor and materials for customers' flooring projects.
  • Developed and presented customized solutions to customers' individual needs.
  • Built strong relationships with current and potential customers through excellent communication skills.
  • Researched concepts and followed industry trends to provide knowledgeable insight to clients.

Interior Decorator

Little Bird Interiors
Raleigh, North Carolina
01.2016 - Current
  • Visited showrooms to select products from various suppliers.
  • Stayed within budget parameters set by clients while still providing them with stylish solutions for their space needs.
  • Assisted clients in creating comfortable living spaces that reflect their individual styles.
  • Researched trends in interior design elements such as color palettes, fabrics, furnishings and materials.
  • Prepared presentations for clients using computer-aided design software packages.

Sales Executive

Caliber Flooring
Raleigh, NC
06.2020 - 12.2020
  • Greater than 60% close rate.
  • Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
  • Identified appropriate products and services to meet clients' unique needs.
  • Retained clients and obtained referrals by promptly resolving customer complaints, providing value and promoting quality.
  • Met with installers to assure proper scheduling of projects and update project timelines.
  • Measured, created proposals, ordered product and scheduled installation.

Design Associate

Floor Coverings International
Raleigh, NC
06.2018 - 02.2020
  • Achieved the highest sales month within the company.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Scheduled in home visits to meet weekly quota.
  • Exceeded monthly sales goals at a 50% margin.
  • Regularly met with flooring representatives for further education on current industry standards and trends.

Education

Graphic Design

Miami University
Oxford, OH

Skills

  • Color and material application
  • Strong design sense
  • Proficient in RFMS, Inspire Net, Microsoft Office, Salesforce
  • Relationship selling
  • Customer relations
  • Project management abilities
  • Flooring knowledge

Timeline

Senior Flooring Consultant

Raleigh Flooring
11.2021 - Current

Sales Executive

Caliber Flooring
06.2020 - 12.2020

Design Associate

Floor Coverings International
06.2018 - 02.2020

Interior Decorator

Little Bird Interiors
01.2016 - Current

Graphic Design

Miami University