Krista Martinez

Proficient Store Leader dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Skillfully controls shrinkage, oversees inventory and leads financial operations for Smith's Food and Drug Stores. A skilled Store Leader bringing creative approaches to meeting customer needs and business targets. Dedicated to keeping business operations sustainable and agile in dynamic markets.

• Started as a courtesy clerk in 1999 worked my way up to Drug Gm, customer service booth, cashier, Customer Service Manager, Remodel lead, Lead Customer Service Manager, HR Assistant, Merch Assistant and now currently an Operation's Assistant within the Smith's family.
• I have had the opportunity to attend all of the Smith's Food and Drug classes such as: Green Management, Winning in each Store, E-Schedule, How to evaluate and associates and effectively relay the results to the associate, Q-Vision, Customer Service Classes, managing with integrity, SCO Classes, Color Code Assessment, MD1 Leadership Essentials

• Effective multi-tasker
• Meeting deadlines, budgets and expenses
• Courteous and professional demeanor
• Flexibility
• Service-oriented
• Verbal communication
• Prior store management responsibilities
• Cash register operation
• Organizational skills
• Interpersonal skills
• Time management
• Excellent customer service
• Employee mentoring

• I mentored and guided young men and woman to develop the skills an courage to become strong leaders within the company. I shared my own knowledge and experiences that helped me become a successful leader. I made myself readily available for anything they may have needed. Watching young talent develop and thrive in their roles was the most rewarding and favorite part of my job.