Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Krista Martinez

Cape Coral

Summary

Seeking a full time job that will draw on my experience and interpersonal skills while it allows me to grow ,develop, and provide the opportunity to help the organization goals. passionate about pursuing a career in the healthcare field, seeking an entry level opportunity where can gain hands on experience.

Overview

3
3
years of professional experience

Work History

Sitter(children & eldery)

Laila Suiter
Cape Coral
01.2024 - Current
  • Communicated regularly with parents about children's progress and daily routines.
  • Developed individualized care plans based on each child's unique needs and interests.
  • Communicated regularly with parents regarding their child's progress or any issues that arose while they were away.
  • Ensured safety of all the children under my care at all times.
  • Kept detailed notes about each child's daily routines, behaviors, needs.
  • Took the children on outings such as the park or library visits.
  • Managed pick up and drop off for students at school.

dog sitter

Clemento Martin
Cape Coral
06.2024 - 2025
  • Developed daily exercise routines to promote physical health and well-being.
  • Maintained cleanliness of pet areas, including feeding stations and sleeping spaces.
  • maintained clear communication with owners.
  • Cared for pets during owners' absences.

Customer Service Representative

FAMHERAM Group LLC
Miami
01.2023 - 2024
  • Assisted customers with inquiries and product selections to enhance satisfaction.
  • Resolved customer complaints efficiently using company support systems.
  • Processed orders and returns accurately through the inventory management system.
  • Documented customer interactions in the CRM for future reference and follow-up.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Education

High School Diploma -

North Nicholas Sr. High
Cape Coral, FL
06-2025

Skills

  • Customer service
  • Safety management
  • Safety consciousness
  • Problem resolution
  • Documentation accuracy
  • Effective communication
  • Team collaboration
  • Reliability and punctuality
  • Patience and empathy

Languages

English
Full Professional
Spanish
Professional

Timeline

dog sitter

Clemento Martin
06.2024 - 2025

Sitter(children & eldery)

Laila Suiter
01.2024 - Current

Customer Service Representative

FAMHERAM Group LLC
01.2023 - 2024

High School Diploma -

North Nicholas Sr. High
Krista Martinez